Technical Support Representative (MOA)

MicroSourcing

  • Pasay, Philippines
    Two E-com Center, Harbor Drive, Pasay, Metro Manila, Philippines, Pasay, Metro Manila, Philippines
    Pasay
    Metro Manila
    Philippines
  • Full time
Posted a month ago and deadline of application is on 19 Mar
Recruiter was hiring 13 hours ago

Technical Support Representative (MOA)

MicroSourcing

Job Description

We are starting a team of technical support representatives for a developer and manufacturer of 3D scanners and CAD/CAM software solutions for the dental and audio industries.

Responsibilities:

  • Provide support to the client’s partners and end-users regarding various inquiries
  • CRM Case logging and documentation
  • Manage escalations effectively
  • Other tasks as required

Minimum Qualifications

  • 2-3 years of customer service / technical support experience in the BPO industry.
  • Background in dental technical support would be an advantage
  • Strong communication skills
  • Must be willing to work on a shifting schedule (AU or EU working hours – based on business need) in the Mall of Asia Complex, Pasay City

What’s in it for you?

  • Pioneer account
  • Direct coordination with hiring managers
  • HMO Coverage on Day 1
  • Quick hiring process

| 30K

Perks and Benefits

  • Paid Holidays Paid Holidays
  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Paid Bereavement/Family Leave Paid Bereavement/Family Leave
  • Maternity & Paternity Leave Maternity & Paternity Leave
  • Single Parent Leave Single Parent Leave
  • Life Insurance Life Insurance
  • Medical / Health Insurance Medical / Health Insurance

Jobs Summary

Job level
Entry Level / Junior, Apprentice
Job category
Customer Service
Educational requirement
Completed vocational course
Office Address
Two E-com Center, Harbor Drive, Pasay, Metro Manila, Philippines
Industry
Outsourcing / Offshoring
Vacancy
5 openings
Website
https://www.microsourcing.com/

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About MicroSourcing

MicroSourcing is one of the leading offshoring and outsourcing solutions provider in the Philippines. Voted Best Non-voice Company of the Year in 2014, we are not your average BPO. We cater to foreign companies who operate in a wide variety of industries from all over the world. Therefore, you have the opportunity to do what you love and grow your career Our offices are located in Eastwood City, Mall of Asia Complex, Bonifacio Global City, Ortigas Center and Cebu IT Park, all easily accessible no matter where you live. Join our growing family and be part of an international and collaborative working environment. WHY JOIN US? MicroSourcing offers diversity in career options. We welcome individuality in self-expression without losing the value for team involvement. We are a fresh look at the BPO & KPO industry. Come experience the MicroSourcing life and be part of our growing family. We are a fast growing company but we have always been able to keep the fun, young and intimate atmosphere from the time we started. We strongly believe in transparency and honesty and we always make sure to represent the interests of our employees as much as we represent the interests of our clients.
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