Desktop Support Engineer


  • Pasay, Philippines
    Harbor Drive , Pasay, Metro Manila, Philippines
    Metro Manila
  • Full time
Posted a month ago and deadline of application is on 16 Dec
Recruiter was hiring 10 hours ago

Desktop Support Engineer


Job Description

A Technology Solutions company based in Australia is currently looking for a well-rounded Technical Support. Responsibilities include:

  • To resolve both internal and external customers technical queries
  • Where necessary to answer the phone and provide a call logging role
  • Provide desktop support to ensure the problem is resolved as quickly and efficiently as possible
  • To liaise with customers over email and phone
  • To maintain accurate records of work completed
  • To assist the Project team where necessary on project implementations
  • To assist the Support Manager with tasks as required

Minimum Qualifications

  • Graduate of technology-related course
  • With 1 – 2 years technical support experience
  • Knowledgeable with Office 365 user support,Office 365 administration – Exchange, SharePoint, Windows 10 desktop support
  • With basic iPhone/Android phone support
  • Ideally will have worked with an IT service provider
  • Ideally some Mac skills (not essential)

Jobs Summary

Job level
Associate / Supervisor
Job category
IT and Software
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
Two E-com Center, Harbor Drive, Pasay, Metro Manila, Philippines
Outsourcing / Offshoring
1 opening

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About Microsourcing

MicroSourcing is one of the leading offshoring and outsourcing solutions provider in the Philippines. Voted Best Non-voice Company of the Year in 2014, we are not your average BPO. We cater to foreign companies who operate in a wide variety of industries from all over the world. Therefore, you have the opportunity to do what you love and grow your career Our offices are located in Eastwood City, Mall of Asia Complex, Bonifacio Global City, Ortigas Center and Cebu IT Park, all easily accessible no matter where you live. Join our growing family and be part of an international and collaborative working environment. WHY JOIN US? MicroSourcing offers diversity in career options. We welcome individuality in self-expression without losing the value for team involvement. We are a fresh look at the BPO & KPO industry. Come experience the MicroSourcing life and be part of our growing family. We are a fast growing company but we have always been able to keep the fun, young and intimate atmosphere from the time we started. We strongly believe in transparency and honesty and we always make sure to represent the interests of our employees as much as we represent the interests of our clients.
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