Senior HR Operations Specialist | Eastwood
MicroSourcing
- Quezon City, Philippines6, 1880 Avenue Building, Quezon City, National Capital Region, PhilippinesQuezon CityNational Capital RegionPhilippinesPhilippines
- Full timeFULL_TIME
Expired 4 years ago
2019-11-04T16:00:00+00:00Job closed.
Job Description
- Responsible for the receiving the pre-employment requirements from the new hire POC and follow-up with operations the remaining pre-employment requirements not yet submitted by the new hire within 30 calendar days
- Responsible for receiving the company and government benefits applications of the employees. He needs to check the completeness of the documents and attachments as well as checking the application form for completeness
- Provides feedback to the employees regarding the status of their company and government benefits applications
- Review the NTEs and decision memos of those cases that are class A-C. To guide operations that they use the proper COC provision base on the incident/ case
- Prepares the NTE and decision memos for those class D offenses
- Ensure due process is being observed in all labor cases especially for terminable cases
- Input data from time sheets, operations records and individual time cards to computerized payroll system
- Handles attendance processing such as processing approved AMRs
- Submits a summary of new hires, attrition, pro-rate pay to Site Lead or HR Officer for consolidation
- Handles timekeeping such as PTO monitoring
- Handles exit process of separated employees. Assign online exit interview, conducts exit interview and then signs on the clearance of the employee
- Liaise directly with line managers and supervisors regarding timekeeping, benefits and labor relations concerns of the employees
- Maintains employees 201 file such as filing of employees 201 file documents and retrieving the documents from the 201 file
- Send outs reminders for end of contract for project employees
- Send out reminders for those due for 3rd and 5th month appraisal for those due for regularization
- Help out with the Employee Engagement Unit in terms of implementation of company and site events for employees
- Help out in the Organizational Development Unit for implementation of projects to the respective sites such as performance appraisals
- Able to analyze the situation or case upfront and can decide if it can be resolved at their level or escalate as needed
- Able to guide the HR Specialists in their tasks. Can be tapped by the HR Specialist if in case he has a questions
- Well versed with all HR processes
Minimum Qualifications
- Preferrably, Bachelor's/College Degree in Psychology or any Behavioral Science Course
- At least 1-year working experience in HR field
- BPO experience
- Provides high level of administrative support
- Knowledge of MS office applications & HR systems
- Good Excel skills
- Good written and verbal communication skills
- Knowledgeable in corporate business email
- Keen attention to details
- Good interpersonal skills
- Client Management skills
- Must have experience in the following:
- Attendance and Timekeeping
- Labor Relations
- Employee Relations
- Compensation and Benefits
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Human Resources
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 1880 Avenue Building
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About MicroSourcing
MicroSourcing is one of the leading offshoring and outsourcing solutions provider in the Philippines. Voted Best Non-voice Company of the Year in 2014, we are not your average BPO. We cater to foreign companies who operate in a wide variety of industries from all over the world. Therefore, you have the opportunity to do what you love and grow your career
Our offices are located in Eastwood City, Mall of Asia Complex, Bonifacio Global City, Ortigas Center and Cebu IT Park, all easily accessible no matter where you live. Join our growing family and be part of an international and collaborative working environment.
WHY JOIN US?
MicroSourcing offers diversity in career options. We welcome individuality in self-expression without losing the value for team involvement. We are a fresh look at the BPO & KPO industry. Come experience the MicroSourcing life and be part of our growing family.
We are a fast growing company but we have always been able to keep the fun, young and intimate atmosphere from the time we started. We strongly believe in transparency and honesty and we always make sure to represent the interests of our employees as much as we represent the interests of our clients.