MicroSourcing
MicroSourcing

Order Processor (MOA)  

MicroSourcing

 
  • Pasay, Philippines
    GF, Two E-com Center, Harbor Drive, Pasay, Metro Manila, Philippines, Pasay, Metro Manila, Philippines
    Pasay
    Metro Manila
    Philippines
    Philippines
  • ContractualCONTRACTOR

Expired 4 years ago

2019-10-04T16:00:00+00:00
Job closed.

Job Description

MicroSourcing is looking for an Order Processor who will be part of the world's leading reward management platform.

Responsibilities:

  • Place orders on applicable websites or per defined instructions
  • Obtain order status updates and apply in website
  • Perform back-office tasks related to Order inquiries not resolved by External Call Center
  • Monitor Customer Service Ticket platform to address regionally assigned tickets within KPIs and as per defined scripts, rules, and supplied materials
  • Cancel Order Inquiries
  • Process Backorders
  • Confirm acceptance or process cancellation
  • Returns and Replacements
  • Execute process for damaged or non-working deliveries
  • Resubmit order for processing
  • Order related tasks as assigned
  • Confirm order details with Partners and members

Minimum Qualifications

  • Experience in Order taking previously
  • Desire and ability to learn
  • Time Management: Being able to manage how much time is spent on a project is important.
  • Excellent Computer Skills: experience in database systems.
  • Excellent English both verbal and written
  • Willing to work in MOA Pasay.
  • Open to work on a Shifting Schedule and FIXED TERM of 4 months

Perks and Benefits

  • Performance BonusPerformance Bonus

Required Skills

  • Information Ordering
  • Email Support
  • Chat Support
  • Customer Service
  • Communication Skills

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Graduated from high school
Recruiter response to application
Often
Office Address
Two E-com Center, Harbor Drive, Pasay, Metro Manila, Philippines
Industry
Outsourcing / Offshoring
Vacancy
6 openings
Website
https://www.microsourcing.com/

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About MicroSourcing

MicroSourcing is one of the leading offshoring and outsourcing solutions provider in the Philippines. Voted Best Non-voice Company of the Year in 2014, we are not your average BPO. We cater to foreign companies who operate in a wide variety of industries from all over the world. Therefore, you have the opportunity to do what you love and grow your career Our offices are located in Eastwood City, Mall of Asia Complex, Bonifacio Global City, Ortigas Center and Cebu IT Park, all easily accessible no matter where you live. Join our growing family and be part of an international and collaborative working environment. WHY JOIN US? MicroSourcing offers diversity in career options. We welcome individuality in self-expression without losing the value for team involvement. We are a fresh look at the BPO & KPO industry. Come experience the MicroSourcing life and be part of our growing family. We are a fast growing company but we have always been able to keep the fun, young and intimate atmosphere from the time we started. We strongly believe in transparency and honesty and we always make sure to represent the interests of our employees as much as we represent the interests of our clients.

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