Technical Product Trainer


  • Pasay, Philippines
    Two E-com Center, Harbor Drive, Pasay, Metro Manila, Philippines, Pasay, Metro Manila, Philippines
    Metro Manila
  • Full time
Posted a month ago and deadline of application is on 6 Oct
Recruiter was hiring 20 hours ago

Technical Product Trainer


Job Description

An Australian Technology provider is looking for an experience technical writer. Duties and responsibilities as follows:

● Deliver technical training programs to the assigned team members/groups

● Collaborate with software developers, technical leaders, business analysts and project managers to determine program topics, skills and knowledge to teach

● Provide ongoing technical support and guidance

● Coach B2B customer in the subject matter, content and instructional strategies

● Evaluate any current training programs and make iterative improvements

● Identify innovative approaches to teach software development and professional skills

● Provide feedback to and collaborate with curriculum design team to increase the effectiveness of training curriculum

● Serve as a technical resource for client projects

● Contribute to functional specifications and detailed design documents for client projects

● Deliver timely project execution and project work products that exceed customer expectations

● Perform other duties and responsibilities, as assigned

● Strong knowledge of the JIRA, Confluence and Zendesk platforms

● Strong knowledge of OmniGraffle and Excel tools.

Minimum Qualifications

● Candidate must possess at least a Bachelor's/College Degree in Computer Science or any technology-related field

● 2+ years experience in training

● 5+ years of experience in software development is of high advantage

● Strong technical understanding of software products and solutions

● Excellent communication and team-building skills

● Excellent coaching and mentoring skills

● Excellent attention to detail.

● Familiarity with adult learning principles and multiple pedagogical strategies

● Experience teaching adult learners

● Experience with project management and/or leading software teams

Jobs Summary

Job level
Associate / Supervisor
Job category
IT and Software
Educational requirement
Bachelor's degree graduate
Office Address
Two E-com Center, Harbor Drive, Pasay, Metro Manila, Philippines
Outsourcing / Offshoring
1 opening

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About Microsourcing

MicroSourcing is one of the leading offshoring and outsourcing solutions provider in the Philippines. Voted Best Non-voice Company of the Year in 2014, we are not your average BPO. We cater to foreign companies who operate in a wide variety of industries from all over the world. Therefore, you have the opportunity to do what you love and grow your career Our offices are located in Eastwood City, Mall of Asia Complex, Bonifacio Global City, Ortigas Center and Cebu IT Park, all easily accessible no matter where you live. Join our growing family and be part of an international and collaborative working environment. WHY JOIN US? MicroSourcing offers diversity in career options. We welcome individuality in self-expression without losing the value for team involvement. We are a fresh look at the BPO & KPO industry. Come experience the MicroSourcing life and be part of our growing family. We are a fast growing company but we have always been able to keep the fun, young and intimate atmosphere from the time we started. We strongly believe in transparency and honesty and we always make sure to represent the interests of our employees as much as we represent the interests of our clients.
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