Technical Product Trainer
MicroSourcing
- Pasay, PhilippinesTwo E-com Center, Harbor Drive, Pasay, Metro Manila, Philippines, Pasay, Metro Manila, PhilippinesPasayMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job Description
An Australian Technology provider is looking for an experience technical writer. Duties and responsibilities as follows:
● Deliver technical training programs to the assigned team members/groups
● Collaborate with software developers, technical leaders, business analysts and project managers to determine program topics, skills and knowledge to teach
● Provide ongoing technical support and guidance
● Coach B2B customer in the subject matter, content and instructional strategies
● Evaluate any current training programs and make iterative improvements
● Identify innovative approaches to teach software development and professional skills
● Provide feedback to and collaborate with curriculum design team to increase the effectiveness of training curriculum
● Serve as a technical resource for client projects
● Contribute to functional specifications and detailed design documents for client projects
● Deliver timely project execution and project work products that exceed customer expectations
● Perform other duties and responsibilities, as assigned
● Strong knowledge of the JIRA, Confluence and Zendesk platforms
● Strong knowledge of OmniGraffle and Excel tools.
Minimum Qualifications
● Candidate must possess at least a Bachelor's/College Degree in Computer Science or any technology-related field
● 2+ years experience in training
● 5+ years of experience in software development is of high advantage
● Strong technical understanding of software products and solutions
● Excellent communication and team-building skills
● Excellent coaching and mentoring skills
● Excellent attention to detail.
● Familiarity with adult learning principles and multiple pedagogical strategies
● Experience teaching adult learners
● Experience with project management and/or leading software teams
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Two E-com Center, Harbor Drive, Pasay, Metro Manila, Philippines