Bilingual Mandarin CSR | MOA
MicroSourcing
- Pasay, PhilippinesTwo E-com Center, Harbor Drive, Pasay, Metro Manila, Philippines, Pasay, Metro Manila, PhilippinesPasayMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
We are currently looking for a Mandarin-speaking Customer Service Representative to join the student contact team of a UK-based student enrolment management and conversion company.
Responsibilities:
- Make targeted outbound calls to offer-holders to maximize student confirmations and ultimately enrolments
- Respond to student enquiries and assisting students primarily via telephone and email
- Adhere to pre-agreed service level commitments
- Maintain data integrity protocols, ensuring it is consistently and accurately recorded
- Undertake such other duties as may from time to time be required, as commensurate with the role and the needs of the business
Minimum Qualifications
- Fluent in both Mandarin and English
- Must be amenable to working from 1PM to 10PM, Monday to Friday, here in the Mall of Asia Complex, Pasay
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Two E-com Center, Harbor Drive, Pasay, Metro Manila, Philippines
About MicroSourcing
MicroSourcing is one of the leading offshoring and outsourcing solutions provider in the Philippines. Voted Best Non-voice Company of the Year in 2014, we are not your average BPO. We cater to foreign companies who operate in a wide variety of industries from all over the world. Therefore, you have the opportunity to do what you love and grow your career
Our offices are located in Eastwood City, Mall of Asia Complex, Bonifacio Global City, Ortigas Center and Cebu IT Park, all easily accessible no matter where you live. Join our growing family and be part of an international and collaborative working environment.
WHY JOIN US?
MicroSourcing offers diversity in career options. We welcome individuality in self-expression without losing the value for team involvement. We are a fresh look at the BPO & KPO industry. Come experience the MicroSourcing life and be part of our growing family.
We are a fast growing company but we have always been able to keep the fun, young and intimate atmosphere from the time we started. We strongly believe in transparency and honesty and we always make sure to represent the interests of our employees as much as we represent the interests of our clients.