IT Security Analyst

Microsourcing

  • Pasay, Philippines
    Two E-com Center, Harbor Drive, Pasay, Metro Manila, Philippines, Pasay, Metro Manila, Philippines
    Pasay
    Metro Manila
    Philippines
  • Full time
Posted a month ago and deadline of application is on 3 Oct
Recruiter was hiring 32 minutes ago

IT Security Analyst

Microsourcing

Job Description

The Security Operations Centre Analyst – Security will have proven troubleshooting skills along with previous experience in both security operations function and improvement, preferably in an outsourced/managed service environment and is expected to deliver exceptional service.

Key Job Responsibilities:

• Deliver security-based operational support for Managed Service customers, in line with documented process and timeframes;

• Administer and perform daily and monthly operational tasks as defined in areas of managed devices;

• Complete monthly reporting;

• Raise vendor support tickets and taking ownership through to completion;

• Comply with the established change and incident management processes;

• Be an advocate for service improvement, innovation and proactivity;

• Contribute to innovation and proactivity;

• Continuously document operational procedures and practices are consistently updated and maintained to ensure currency;

• Work with Consultants to better our services to customers, particularly in the areas of value-add and new ideas for service offerings;

• Smoothly on-board clients into the managed services division;

• Participate in open communication between team members;

• Take responsibility for customer issues when they arise, which may also include out of hours effort;

• Create documentation such as use cases, standard operating procedures, how-to guides

• Triage, identify, prioritize and analyse machine data to combat, unauthorized use and unauthorized access.

• Enrich Threat Intelligence and perform Threat Hunting

• Coordinate a response following a discovered incident,

• Be an advocate for culture within the team with a focus on team work, service excellence and ownership for resolving customer incidents;

• Collaborate openly with team regarding services to customers, engagements, areas of value-add and ideas for new service offerings

• Willingness to be on a rotating on-call roster to ensure coverage 24x7.

Minimum Qualifications

Technical Skills:

• Bachelor’s degree in Computer Science, Cybersecurity, or a related field,

• Minimum three (3) years’ experience in a Security Operations Centre and/or Cyber Defence and/or Computer Incident Response Team;

• Administration experience with security related Network and System infrastructure and/or products

• Strong technical ability and understanding of a range of IT Security products including (but not limited to):

o Security Information Event Monitoring (SIEM)

o IDS/IPS

o Vulnerability Scanning (e.g., Qualys, GFI LanGuard, Nessus)

o Incident & Change management: (e.g., ServiceNow)

o Investigation tools (e.g., EDR)

o Certificate Management

o Cloud Security

• Generalist certifications (CISSP, CISA, SANS, EC-Council) and/or vendor certifications (Cisco, Symantec) are preferred but not required

• Middle level and senior analysts are encouraged to apply

• Have solid technical understanding and experience of security technologies and solutions

• Strong understanding of Operating Systems: Windows and Unix/Linux

Soft skills:

• Have a high level of customer engagement skills;

• Be able to identify opportunities for improvement and efficiency;

• Possess excellent team work and communication/collaboration skills

• Demonstrated ability to “deep dive” into incidents and recommend solutions prior to escalation;

• Demonstrated ability to create and maintain process and procedures as it pertains to security services

Jobs Summary

Job level
Associate / Supervisor
Job category
IT and Software
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes 
Office Address
Two E-com Center, Harbor Drive, Pasay, Metro Manila, Philippines
Industry
Outsourcing / Offshoring
Vacancy
1 opening
Website
http://www.microsourcing.com/

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About Microsourcing

MicroSourcing is one of the leading offshoring and outsourcing solutions provider in the Philippines. Voted Best Non-voice Company of the Year in 2014, we are not your average BPO. We cater to foreign companies who operate in a wide variety of industries from all over the world. Therefore, you have the opportunity to do what you love and grow your career Our offices are located in Eastwood City, Mall of Asia Complex, Bonifacio Global City, Ortigas Center and Cebu IT Park, all easily accessible no matter where you live. Join our growing family and be part of an international and collaborative working environment. WHY JOIN US? MicroSourcing offers diversity in career options. We welcome individuality in self-expression without losing the value for team involvement. We are a fresh look at the BPO & KPO industry. Come experience the MicroSourcing life and be part of our growing family. We are a fast growing company but we have always been able to keep the fun, young and intimate atmosphere from the time we started. We strongly believe in transparency and honesty and we always make sure to represent the interests of our employees as much as we represent the interests of our clients.
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