Operations Associate


  • Pasig, Philippines
    Robinsons Cyberscape Beta, Ruby Road, San Antonio, Pasig, Metro Manila, Philippines, Pasig, Metro Manila, Philippines
    Metro Manila
  • Full time
Posted 2 months ago and deadline of application is on 22 Sep
Recruiter was hiring 13 hours ago

Operations Associate


Job Description

  • You are in-charge of collecting and updating employee data needed by the supervisors in decision making. They are also in-charge of all other administrative duties such as printing and filling out of forms and other documents. They are also responsible for the execution of short term projects under the department. Some specialists may be assigned to assist the account managers.
  • Help the supervisors monitor and track the daily attendance
  • Monitor and track daily schedule compliance
  • Manages and updates employee records and project records\
  • Liaise with other departments to ensure that all requests are completed on time
  • Process and client projects such as data encoding, content writing, transcription, research, and analysis.
  • Assist in disseminating information to employees like updates on policies and company events.
  • Create, maintain and administer schedules for outsourced staff, in coordination with the team leaders/supervisors
  • Update statistical reports used in management decision-making with the help of the Reports Analyst – particularly attendance reports and trends, schedule adherence and other reports that may be useful in operations planning and management
  • All other duties as assigned

Minimum Qualifications

  • Bachelor's Degree of any field.

  • Excellent written and Oral skills

  • Willing to work on shifting schedule in Ortigas site

  • Leadership experience in school is a plus

Perks and Benefits

  • Paid Holidays Paid Holidays
  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Paid Bereavement/Family Leave Paid Bereavement/Family Leave
  • Maternity & Paternity Leave Maternity & Paternity Leave
  • Life Insurance Life Insurance
  • Medical / Health Insurance Medical / Health Insurance
  • Employee Discounts Employee Discounts
  • Performance Bonus Performance Bonus

Jobs Summary

Job level
Fresh Grad / Entry Level
Job category
Administration and Coordination
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while 
Office Address
Robinsons Cyberscape Beta, Ruby Road, San Antonio, Pasig, Metro Manila, Philippines
Outsourcing / Offshoring
1 opening

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About Microsourcing

MicroSourcing is one of the leading offshoring and outsourcing solutions provider in the Philippines. Voted Best Non-voice Company of the Year in 2014, we are not your average BPO. We cater to foreign companies who operate in a wide variety of industries from all over the world. Therefore, you have the opportunity to do what you love and grow your career Our offices are located in Eastwood City, Mall of Asia Complex, Bonifacio Global City, Ortigas Center and Cebu IT Park, all easily accessible no matter where you live. Join our growing family and be part of an international and collaborative working environment. WHY JOIN US? MicroSourcing offers diversity in career options. We welcome individuality in self-expression without losing the value for team involvement. We are a fresh look at the BPO & KPO industry. Come experience the MicroSourcing life and be part of our growing family. We are a fast growing company but we have always been able to keep the fun, young and intimate atmosphere from the time we started. We strongly believe in transparency and honesty and we always make sure to represent the interests of our employees as much as we represent the interests of our clients.
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