Claims Analyst
MicroSourcing
- Pasig, Philippines32nd, Robinsons Cyberscape Beta, Ruby Road, San Antonio, Pasig, Metro Manila, Philippines, Pasig, Kalakhang Maynila, PhilippinesPasigKalakhang MaynilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
We are looking for Claims Assessors and Analysts for an Australian peer-to-peer car rental company. You will be joining a rapidly growing sharing economy startup as a member of their Damage Team within the Membership Experience Department. There is plenty of scope for career advancement for the right person. If you are highly intelligent, highly motivated and excited by an evolving startup environment, you could be the perfect candidate for this role.
Responsibilities:
- Delivery of exceptional experiences and service to members (being empathetic, helpful, adaptable, energetic, fun, and showing initiative).Examples include:
- Regular interaction with our members via email and phone, reflecting our company values;
- Receiving and responding to feedback from members at different stages of their user experience relating to damage cases.
- Providing operational, administrative and strategic support to the Sydney-based damage team
- Delivering prompt and easily understandable direction to external stakeholders. E.g. smash repairers, insurance company, assessors.
- Investigating photographic evidence to determine liability of damages; and
- Maintaining clear and concise notation for quick reporting to Sydney damage team
- Contributing to the development of systems to train others on how to interact with our members and how to make us remarkable
- Creating processes and protocols to ensure best practice is followed in any given damage case
Minimum Qualifications
- Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree, any field
- At least 4 years of working experience in related field(s) is required for this position
- Strong preference for insurance experience, specifically claims
- Excellent English communication skills
- Willing to work at Ortigas Center, Pasig City on a day shift schedule
Perks and Benefits
- Single Parent Leave
- Paid Holidays
- Medical / Health Insurance
- Paid Sick Leave
- Employee Discounts
- Paid Bereavement/Family Leave
- Life Insurance
- Paid Vacation Leave
- Maternity & Paternity Leave
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Robinsons Cyberscape Beta, Ruby Road, San Antonio, Pasig, Metro Manila, Philippines
About MicroSourcing
MicroSourcing is one of the leading offshoring and outsourcing solutions provider in the Philippines. Voted Best Non-voice Company of the Year in 2014, we are not your average BPO. We cater to foreign companies who operate in a wide variety of industries from all over the world. Therefore, you have the opportunity to do what you love and grow your career
Our offices are located in Eastwood City, Mall of Asia Complex, Bonifacio Global City, Ortigas Center and Cebu IT Park, all easily accessible no matter where you live. Join our growing family and be part of an international and collaborative working environment.
WHY JOIN US?
MicroSourcing offers diversity in career options. We welcome individuality in self-expression without losing the value for team involvement. We are a fresh look at the BPO & KPO industry. Come experience the MicroSourcing life and be part of our growing family.
We are a fast growing company but we have always been able to keep the fun, young and intimate atmosphere from the time we started. We strongly believe in transparency and honesty and we always make sure to represent the interests of our employees as much as we represent the interests of our clients.