Operations Assistant


  • Pasay, Philippines
    Two E-com Center, Harbor Drive, Pasay, Metro Manila, Philippines, Pasay, Metro Manila, Philippines
    Metro Manila
  • Full time
Posted 2 months ago and deadline of application is on 31 Aug
Recruiter was hiring a few seconds ago

Operations Assistant


Job Description

  • Monitor updates and reports
  • Create brands, offers, connect site, hosted client page, and smart overlay all based on new business & current clients needs
  • Maintain the CMS system of clients
  • Respond to inquiries via support inbox
  • Email brands to get new codes
  • Send weekly data to clients
  • Process code checks for key clients and newsletter inclusions
  • Audit live clients
  • Handle research projects and B2B support
  • Manage all inquiries and verifications
  • Raise bug reports and code issues to the Manager
  • Assist the UK operations team

Minimum Qualifications

  • At least a Vocational Diploma/Short Course Certificate, Bachelor's/College degree, any field
  • Preferably 2-3 years of experience with Customer Service (voice and non-voice)
  • Exceptional English communication skills (both verbal and written)
  • Experience in Client/Account Management is a plus
  • Have worked or been previously involved with a startup or rapidly growing business
  • Thorough and with attention to detail
  • Familiar with UK and other English-speaking markets
  • Willing to work at MOA Complex, Pasay City on SHIFTING schedules

Jobs Summary

Job level
Associate / Supervisor
Job category
Customer Service
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
Two E-com Center, Harbor Drive, Pasay, Metro Manila, Philippines
Outsourcing / Offshoring
1 opening

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About Microsourcing

MicroSourcing is one of the leading offshoring and outsourcing solutions provider in the Philippines. Voted Best Non-voice Company of the Year in 2014, we are not your average BPO. We cater to foreign companies who operate in a wide variety of industries from all over the world. Therefore, you have the opportunity to do what you love and grow your career Our offices are located in Eastwood City, Mall of Asia Complex, Bonifacio Global City, Ortigas Center and Cebu IT Park, all easily accessible no matter where you live. Join our growing family and be part of an international and collaborative working environment. WHY JOIN US? MicroSourcing offers diversity in career options. We welcome individuality in self-expression without losing the value for team involvement. We are a fresh look at the BPO & KPO industry. Come experience the MicroSourcing life and be part of our growing family. We are a fast growing company but we have always been able to keep the fun, young and intimate atmosphere from the time we started. We strongly believe in transparency and honesty and we always make sure to represent the interests of our employees as much as we represent the interests of our clients.
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