HR Operations Officer  

MicroSourcing Philippines Inc. is looking for an HR Operations Officer to join our growing team!

Responsibilities:

• Responsible for the receiving the pre-employment requirements from the new hire POC and follow-up with operations the remaining pre-employment requirements not yet submitted by the new hire within 30 calendar days
• Responsible for receiving the company and government benefits applications of the employees. He needs to check the completeness of the documents and attachments as well as checking the application form for completeness
• Provides feedback to the employees regarding the status of their company and government benefits applications
• Review the NTEs and decision memos of those cases that are class A-C. To guide operations that they use the proper COC provision base on the incident/ case
• Prepares the NTE and decision memos for those class D offenses
• Ensure due process is being observed in all labor cases especially for terminable cases
• Input data from time sheets, operations records and individual time cards to computerized payroll system
• Handles attendance processing such as processing approved AMRs
• Submits a summary of new hires, attrition, pro-rate pay to Site Lead or HR Officer for consolidation
• Handles timekeeping such as PTO monitoring
• Handles exit process of separated employees. Assign online exit interview, conducts exit interview and then signs on the clearance of the employee
• Liaise directly with line managers and supervisors regarding timekeeping, benefits and labor relations concerns of the employees
• Maintains employees 201 file such as filing of employees 201 file documents and retrieving the documents from the 201 file
• Send outs reminders for end of contract for project employees
• Send out reminders for those due for 3rd and 5th month appraisal for those due for regularization
• Help out with the Employee Engagement Unit in terms of implementation of company and site events for employees
• Help out in the Organizational Development Unit for implementation of projects to the respective sites such as performance appraisals
• Able to analyze the situation or case upfront and decides it can be resolve at their level or do they need to escalate the problem to the next level if it can't be resolved at their level
• Able to guide the HR Specialists in their tasks. He can be tap by the HR Specialist if in case he has a questions
• He can manage the site in the absence of the Site Lead and gate keep all HR operations processes
• He is mature in handling HR projects and processes
• He can handle client concerns or requests
• He has good decision making skills
• Able to think out of the box

• Preferably Bachelor's/College Degree in Psychology or any Behavioral Science Course
• At least 3-5 years of working experience in the HR field - Labor Relations and Compensation and Benefits
• Preferably with BPO experience and has account management/client relations experience
• Provides high level of administrative support
• Knowledge of MS office applications & HR systems
• Proficient Excel skills
• Good written and verbal communication skills
• Knowledgeable in corporate business email
• Keen attention to detail
• Good interpersonal skills
• Client Management skills
• Amenable to work in Eastwood City, Libis, Quezon City