Metrotech Rental Solutions, Inc.
Metrotech Rental Solutions, Inc.

Customer Service Representative (CSR)  

Metrotech Rental Solutions, Inc.

  • Mandaluyong, Philippines
    Synetserve, Shaw Blvd, Mandaluyong, Metro Manila, Philippines
    Mandaluyong
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 7 years ago

2017-06-30T03:15:07.469703+00:00
Job closed.

Job Description

  • Responsible in handling inquiries from clients.
  • Making reservations to clients both in person and by phone or email.
  • Coordinates with accounting department for settlements and mode of payment
  • Responsible in validation of confirmed events and follow up of pending events.
  • Markets and advertise the company by informing clients about Metrotech offered services and by doing surveys as well.
  • Resolves service problems by clarifying the client’s complaint; determining the cause of the problem; explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Performs other duties inherent in the position and other related tasks which may be assigned and required by the Management of the Company.

Minimum Qualifications

  • Candidate must possess Bachelor’s / College Degree, any field
  • Work experience at related job is an advantage
  • Can start to work immediately
  • With good verbal and written communication skills;
  • With positive attitude towards work
  • Can work under pressure
  • Flexible
  • Full-Time positions available.

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
Synetserve, Shaw Blvd, Mandaluyong, Metro Manila, Philippines
Industry
Rental Service
Vacancy
5 openings
Website
http://metrotechrental.com/

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About Metrotech Rental Solutions, Inc.

OUR COMPANY Founded in 2003, Metrotech is a homegrown company situated in Mandaluyong City. From just 2 employees in a single room office built on hard work, dedication and commitment to currently supporting in Audio Visual Productions and Technology rentals, Metrotech is now an integral contributor in providing the best events in the metropolis and its neighboring provinces. Formerly named Metrotech Enterprises, our company is now known in the industry as Metrotech Rental Solutions, Inc. and has become a progressive and innovative audiovisual company servicing a diverse clientele throughout the Philippines today. As an AV equipment and service provider, we dedicate to provide the best rental services for high quality equipment. Metrotech’s success is empowered by our commitment to our clients. Built and founded on the highest ethical level of professionalism, we endeavour to become service partner that will be an extension of professionals and business people, providing value and quality, on-site and off-site events. We enjoy outstanding relationships with our clients and maintain a client retention rate well above 90%. Contact us 531-0000 and we will give you references of clients whom we have supported and worked with at trade shows, conventions and events. TECHNOLOGY Metrotech was established to help businesses and organizations with their Audio Visual Production and short-term technology rental needs. Our Services are rental of video wall, LED TVs, projectors, sounds system, switcher, HD camera, and laptop. EMPLOYEE The Metrotech team of professionals has years of combined experience in supplying corporate production in social and corporate audio visual, video & film production and convention services. We pledge to consistently provide at par, outstanding, highly reliable service and value to our clients through Metrotech team of account executives and technical support staff who are available on a 24-hours/day basis. We are aim to establish continuous training programs to empower our work force at a maximum capacity and to enhance our existing expertise. Our current headcount exceeds 100 employees

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