IT Support (Cibitung)
PT Metrodata Electronics, Tbk
- Bekasi Regency, IndonesiaBekasi Regency, West Java (Jawa Barat), IndonesiaBekasi RegencyWest Java (Jawa Barat)IndonesiaIndonesia
- ContractualCONTRACTOR
Expired 3 years ago
2021-02-27T17:00:00+00:00Job closed.
Job Description
- Membantu pengguna dalam melakukan instalasi, konfigurasi, dan menggunakan perangkat keras dan perangkat lunak End User sesuai dengan panduan dan standard yang telah ditetapkan
- Melakukan analisa dan penyelesaian masalah terhadap masalah yang berhubungan dengan perangkat keras dan perangkat lunak End User
- Menyediakan layanan terhadap pengguna sehingga pengguna dapat menggunakan perangkat keras dan perangkat lunak sesuai kebutuhan
- Bekerjasama dengan vendor pihak ketiga untuk menyelesaikan permasalahan teknikal pada perangkat keras dan perangkat lunak.
- Bekerja sama dengan tenaga Helpdesk dan Network Operations untuk menentukan dan menyelesaikan permasalahan End User
- Berinteraksi dengan beragam platform komputer pada beragam End User server environment. Memastikan perangkat End User terhubung dengan baik pada beragam sistem meliputi sistem validasi, file servers, email servers, sistem konferensi, application servers, dan system administrasi
- Memberikan pengenalan dan pelatihan kepada pengguna mengenai cara penggunaan perangkat keras dan perangkat lunak
- Merekomendasikan dan atau melakukan upgrade system untuk memastikan kelangsungan masa pakai
- Melakukan pemeriksaan atas kemampuan fungsional perangkat keras yang ada untuk menentukan keperluan pembelian perangkat keras baru
- Memberikan rekomendasi kepada Procurement spesifikasi perangkat keras yang perlu dibeli oleh pengguna
- Membantu mengelola catatan LAN / WAN (data IP workstation).
Minimum Qualifications
- D3 / S1 Sistem Informasi, Teknik Komputer, pendidikan setara lainnya
- Pengalaman sebagai IT Technical Support/ Desktop Support Engineer minimal 1 tahun
- Memiliki pengetahuan dasar perbaikan hardware PC dan Laptop
- Familiar dengan operating system Windows 7, Windows 8, Windows 10
- Memiliki pengetahuan dasar penggunaan software yang umum (ie. Microsoft Office, Adobe Reader dll)
- Memiliki pengetahuan dasar mengenai networking (proxy, dhcp, ftp)
- Disiplin dan Tepat waktu
- Proaktif dalam melakukan pekerjaan
- Dapat bekerjasama dengan baik dengan rekan kerja
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Bekasi Regency, West Java (Jawa Barat), Indonesia
- Industry
- IT and Software
- Vacancy
- 1 opening
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About PT Metrodata Electronics, Tbk
PT. Metrodata Electronics Tbk, which also known as Metrodata Group, is the leading information communication technology (ICT) companies in Indonesia. On 14 February 1990, Metrodata Group launched its Initial Public Offering on the Indonesia Stock Exchange (IDX – MTDL) to raise funds for investment and working capital as well to allow public participation in its development and growth.
With more than 40 years of experience in ICT, Metrodata Group has accompanied its customers as they’ve grown their business. Our professional employees continue to develop new innovations and ready to be challenges with the new era.
As prove, Metrodata Group has received number of awards and recognitions for its accomplishments such as listed on Fortune Indonesia 100 list for year 2011, 2012 & 2013, included in The Best 50 Companies in Indonesia for year 2014 of Forbes Indonesia list and awarding as Most Powerful & Valuable Company for year 2010 & 2014 from Majalah Warta Ekonomi. The recent award is as 2nd Asia Best Companies 2015 – Best Small-Cap, which given by Finance Asia.
We believes that a solid and customer satisfaction oriented team is the key to achieve ultimate success. To fulfill that commitment, we invite you, highly commitment professional to explore and be part of our team.
With more than 40 years of experience in ICT, Metrodata Group has accompanied its customers as they’ve grown their business. Our professional employees continue to develop new innovations and ready to be challenges with the new era.
As prove, Metrodata Group has received number of awards and recognitions for its accomplishments such as listed on Fortune Indonesia 100 list for year 2011, 2012 & 2013, included in The Best 50 Companies in Indonesia for year 2014 of Forbes Indonesia list and awarding as Most Powerful & Valuable Company for year 2010 & 2014 from Majalah Warta Ekonomi. The recent award is as 2nd Asia Best Companies 2015 – Best Small-Cap, which given by Finance Asia.
We believes that a solid and customer satisfaction oriented team is the key to achieve ultimate success. To fulfill that commitment, we invite you, highly commitment professional to explore and be part of our team.