Medgate Philippines Inc.
Medgate Philippines Inc.

Telemedical Assistant | Makati Based  

Medgate Philippines Inc.

 
  • Makati, Philippines
    4F, King's Court II, 2129 Chino Roces Avenue corner Dela Rosa St. Makati City, Makati, NCR, Philippines
    Makati
    NCR
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 3 years ago

2020-12-24T16:00:00+00:00
Job closed.

Job Description

Primary Responsibilities

  • Inform the patient about Medgate services, products and partner clients
  • Follow communication procedures, guidelines and policies, meeting Medgate standards
  • Does proper triaging of patients • Handles member’s medical or nonMedical concerns
  • Records patient’s personal data in the Patient Management System (PMS)
  • Monitor and respond to all messages and callback requests from different touchpoints

Minimum Qualifications

Minimum Qualifications

  • Graduate of any 4-year course preferably Nursing/Psychology or other Medical Allied Courses (License is not required but an advantage
  • At least six months work experience in a Hospital/ Clinic/ Diagnostic Center/ Customer Service, but not required.
  • Computer literate
  • Must be willing to undergo training (telemedicine program) prior to actual duty
  • Must be willing to work full-time on an 8-hr shifting schedule (24/7 operations)
  • Amenable to work in Makati City

Perks and Benefits

  • Single Parent LeaveSingle Parent Leave
  • Paid Sick LeavePaid Sick Leave
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave

Other

Upon hiring:

  • Out-patient coverage (consultation)
  • Teleconsultation of immediate family members
  • Employee Referral Incentive
  • Perfect Attendance/ No Tardiness Incentive
  • CSAT/Customer Satisfaction Incentive
  • Over-All Net Promoter Score - Group Incentive

Upon regularization:

  • HMO (In-patient coverage)
  • Dental Coverage
  • Group Life Insurance
  • Annual Appraisal (Merit Increase)

Required Skills

  • Complex Problem-Solving
  • Public Speaking
  • Attention to Detail
  • Customer Service
  • Time Management

Preferred Courses

  • Nursing
  • Psychology

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Health and Medical
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Often
Office Address
Dolmar Gold Tower, 107 C. Palanca Street Legaspi Village, Makati City
Industry
Other Industry
Vacancy
100 openings
Website
https://medgatephilippines.com/

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About Medgate Philippines Inc.

Medgate is a leading international provider of telemedicine, with operations in Switzerland, the Middle East, India and the Philippines. The Medgate Telemedicine Center, and the Medgate Partner Network integrate their work closely to guarantee comprehensive health care for the patient. In the Philippines, Medgate offers high quality, convenient and confidential medical consultations over the phone. This means that members have direct access to a qualified doctor for your daily health care needs, without visiting a clinic or a hospital. All our doctors are licensed and certified to provide telemedical consultations of the highest standard.

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