IT Transitions Project Lead
Manila Water Company
- Quezon City, PhilippinesManila Water Company - Main Office, Quezon City, Metro Manila, Philippines, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
- Responsible for leading the BTS transition projects, managing and maintaining the BTS support systems & facilities, driving the business continuity initiatives and oversee bts capacity management.
- Oversee the implementation of important/critical projects and initiatives undertaken in BTS. Tracks timeline, report status, escalate issues, provides guidance and assistance to the project team
- Lead the transition of business units to BTS service lines. Coordinates the development of service catalogues, training, roll-out, system configuration, stabilization, and other works needed
- Lead the BTS-initiated projects related to tools implementation and process improvements
- Manages the capacity of BTS-service lines (manpower, facilities). Analyze current and projected volumes and triggers corresponding upgrades or capacity adjustments, in coordination with the service lines.
- Lead the business continuity activities of BTS. Ensures adequate business continuity/ disaster recovery measure are in place, regularly updated and tested.
- Manages BTS support systems, such as ticketing system (OneApp), printer, scanners, etc. Oversee OneApp system configuration, patch/upgrades, licenses and maintenance.
- Supervise the Deliver & Support Lead.
Minimum Qualifications
- 10 years Relevant experience in program/project management and delivery services, in a shared service operations.
- Certification in six sigma, lean sigma or other similar certification
Required Skills
- Project Management
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Manila Water Company - Main Office, Quezon City, Metro Manila, Philippines
- Vacancy
- 1 opening
- Website
- www.manilawater.com
About Manila Water Company
Manila Water Company, Inc. is a Philippine company that holds the exclusive right to provide water and used water services to the eastern portion of Metro Manila under a Concession Agreement entered into between the company and the Metropolitan Waterworks and Sewerage System (MWSS) in August 1997. It is a publicly-listed company and a subsidiary of Ayala Corporation.
The company currently serves more than six million customers in its concession area in the East Zone of Metro Manila and Rizal Province, which encompasses 23 cities and municipalities spanning a 1,400-square kilometer area. Operating under a 40-year Concession Agreement with the Philippine government, Manila Water puts a premium on customer service and sustainable development. Its mission is anchored on helping build the communities it serves, especially low-income communities, and protecting the environment.
Through the years, Manila Water has expanded its operations and ventured into major cities and provinces outside Metro Manila through Manila Water Philippine Ventures (MWPV), and in the Asia-Pacific region through Manila Water Asia Pacific (MWAP). MWPV has brought its expertise and experience to the rest of the country through local subsidiaries in Laguna Province, Boracay Island, Clark Special Economic and Freeport Zone in Pampanga, Cebu Province, Zamboanga City, and Tagum City in Davao del Norte. Moreover, MWAP has established management contracts and investments internationally, specifically in Vietnam, Myanmar, and Indonesia, and has been exploring projects in these countries, as well as in other parts of the region. Manila Water Total Solutions Corporation (MWTS), meanwhile, is a wholly-owned subsidiary that handles after-the-meter products and services. Its current offerings include pipelaying, integrated used water services, and Healthy Family Purified Water.