Admin Coordinator  

DUTIES AND RESPONSIBILITIES

• Assists the Institutional Account Manager in the day to day transaction of the Dealer Account.
• Receives order of hearing aids, batteries, accessories and other related parts.
• Attends to inquiries from the dealers via email, phone call or other means of communication. Prepares order for dispatch to be delivered via JRS/LBC/Messengers.
• Receives job order on hearing aid from the dealers. Follow up of the status of the hearing aid for repair to the technicians.
• Use the Patient Relations Management “PRM” system to input the data of the hearing aids/impressions before forwarding to the technicians.
• Performs monitoring of orders and requests for tracking purposes.
• Coordinates with the different dealers by conducting phone calls especially when tracking their orders.
• Record/monitor/prepare monthly report of hearing aid sales to be presented to the head of the department.
• Collects payment from the dealers by monitoring the online payments, receiving of checks and cash payments as well as issuing of receipt for walk in dealers/clients.
• Prepares cash daily collection report to be submitted to the accounting department for recording purposes.
• Coordinate with other department for dealer related responsibilities.
• Assist the Industrial Account department as directed by the Institutional Account Manager

• Candidate must possess at least Bachelor's/College Degree in Business Studies/Administration/Management, Economics, Mass Communications or equivalent;
• At least six (6) months of working experience in the related field is required for this position;
• Strong analytical and planning skills;
• Good communication and presentation skills;
• Excellent problem-solving skills;
• High degree of Accuracy;
• Problem Solving Skills;
• Decision Making Skills;
• Organizational Skills.