Retail Operations Assistant


  • Mandaluyong, Philippines
    Unit 809 8th Flr., BSA Twin Towers Bank Drive Brgy. Wack Wack Greenhills East Ortigas Center, Mandaluyong City, Mandaluyong, Metro Manila, Philippines
    Metro Manila
  • Full time
Posted a month ago and deadline of application is on 2 Aug
Recruiter was hiring 6 days ago

Retail Operations Assistant


Job Description

1. Liases with the telemarketing group

  • Point person of telemarketing for clinic ops concerns
  • Delivers the monthly report, analysis and recommendations

2. Assists Clinic Operations team with records and reports related to various aspects of inventory control and administration.

  • Gathers and reports PRM monthly Clinic OPS Performance Reports
  • Gathers and reports PRM monthly Inventory Reports

3. Customer service for Clinic Associates

  • Gathers the reports of PRM generated customer survey data
  • Analysis and Recommendation
  • Gathers and reports of other customer surveys implemented in the clinics
  • Facilitates customer service training
  • Assesses the impact of trainings held course on staff performance and client satisfaction
  • Designs quality score card programs and maintain feedback mechanism for MHA services

4. Performs other functions which maybe assigned by the immediate superior and/or management from time to time.

Minimum Qualifications

  • Candidate must possess at least Bachelor's/College Degree in Business Studies/Administration/Management, Economics, Mass Communications or equivalent.
  • At least 2 Year(s) of working experience in the related field is required for this position.
  • Required Skill(s): Good Communication skills, High degree of Accuracy, Problem Solving Skills, Decision Making Skills & Organizational Skills
  • Preferably 1-4 Yrs Experienced Employee specialized in Marketing/Business Development or equivalent.
  • Has ability to meet demanding deadlines
  • Willing to do office and field work

Perks and Benefits

  • Paid Holidays Paid Holidays
  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Maternity & Paternity Leave Maternity & Paternity Leave
  • Single Parent Leave Single Parent Leave
  • Special Leave Benefits for Women Special Leave Benefits for Women
  • Medical, Prescription, Dental, or Vision Plans Medical, Prescription, Dental, or Vision Plans
  • Transportation Allowances Transportation Allowances
  • Performance Bonus Performance Bonus

Jobs Summary

Job level
Fresh Grad / Entry Level
Job category
Administration and Coordination
Educational requirement
Bachelor's degree graduate
Office Address
BSA Twin Towers Bank Drive Brgy. Wack Wack Greenhills East Ortigas Center, Mandaluyong City
Sales and Marketing
1 opening

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Since 1976, it has been our goal to provide you with nothing but the latest and the most complete in hearing care technology. And we're getting better at it. Manila Hearing Aid Center or MHAC opened its first branch more than two decades ago with the mission of establishing itself as a complete hearing laboratory, capable of offering its clients with the best engineering facilities and the highest standard of service. With its many firsts, it paved the way for the development of the hearing care and service industry in the country. Product & Services hearing aids audiometric equipments audio tests
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