Customer Service Representative (CSR) | Cebu
INTERNATIONAL MARKETING GROUP
- Cebu City, PhilippinesCebu City, Central Visayas, PhilippinesCebu CityCentral VisayasPhilippinesPhilippines
- Full timeFULL_TIME
Expired 4 years ago
2020-01-02T07:24:05.194490+00:00Job closed.
Job Description
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Minimum Qualifications
- Graduate of any four year course
- Diplomatic and service oriented
- Very good communication skills
- Patient and emphatic
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of people
- Ability to multi-task, prioritize, and manage time effectively
- Willing to undergo training in Manila
- Will be based in Cebu city
- Can start immediately
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Cebu City, Central Visayas, Philippines
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About INTERNATIONAL MARKETING GROUP
International Marketing Group is a pioneering global company that serves as an avenue towards the ease of financial security. It also caters the financial needs of every individual and families who wish to access financial independence.
The International Marketing Group values your success that is why our associates make it sure that they work towards our targeted aim which is to help people be capable and be finally independent on accomplishing critical financial decisions. International Marketing Group has collaborated with the world’s top-tier financial services firms. With their licensed financial educators and wide array of financial products and services, International Marketing Group has transformed a great number of individuals from being nobody to somebody.