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Director of Customer Service  

MAK Operations Ltd

  • Makati, Philippines
    Level 40, 6795, Ayala Ave, Bel-Air, Makati, Metro Manila, Philippines
    Metro Manila
  • Full timeFULL_TIME

Expired 8 days ago

Job closed.

Job Description

The Customer Service Representative is responsible for handling customer inquiries and complaints, providing high-quality customer service, and ensuring customer satisfaction. This position requires good communication skills, problem-solving skills, and customer-oriented service awareness.
Handle customer inquiries through channels such as phone, email, or online chat, and provide timely and accurate information.
Answer customer questions and provide detailed descriptions of products and services.

Minimum Qualifications

  • Communication Skills: Have good written and verbal communication skills, can effectively listen and respond to customer needs.
  • Problem Solving: Have good problem solving skills, can handle customer complaints and emergencies under pressure.
  • Customer Orientation: Strong sense of customer service and customer-centric mindset.
  • Teamwork: Ability to work effectively with team members and other departments to ensure comprehensive resolution of customer issues.

Perks and Benefits

  • Work from HomeWork from Home

Jobs Summary

Job Level
Internship / OJT
Job Category
Accounting and Finance
Educational Requirement
Completed vocational course
Office Address
PBCom Tower, 6795 Ayala Avenue, V.A. Rufino St, Makati
Financial Services
3 openings

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About MAK Operations Ltd

MAK Operations Ltd is a global diversified enterprise focused on providing innovative, efficient and sustainable solutions to customers in all industries. Through its diverse services and professional team, the company is committed to helping customers achieve business optimization and growth MAK Operations Ltd has won wide recognition and trust for its professional services and customer-first philosophy, and is committed to creating long-term value for customers in all areas.

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