Customer Support

Magic, Inc.

  • Taguig, Philippines
    The Fort, Taguig, Metro Manila, Philippines
    Metro Manila
  • Full time
Posted a month ago and deadline of application is on 7 Jul
Recruiter was hiring 7 hours ago

Customer Support

Magic, Inc.

Job Description

About the Company

From Magic, our amazing service provider that connects you to a 24/7 personal assistant that caters to any request, any time, from anywhere in the world, we’ve identified a similar need on a B2B scale. Hence, we’ve come up with Magic Dedicated.

Magic Dedicated is all about providing creative business solutions. From virtual assistants, to sales, to marketing, and even all the way to bookkeeping, Magic Dedicated can match the perfect assistant to any specific needs of a client, contributing to their overall success.

We're at an exciting time of rapid growth as we scale even further. We’re on the lookout for ambitious, and creative people who are equally curious to learn from businesses in various industries, at the same time, building skills and experience.

About the Role

We are looking for proactive and customer service oriented people for our full-time and part-time customer support positions. If you are someone who is comfortable with working on a computer, interacting with customers, and has excellent attention to detail, then you may be a great fit.

As Customer Support:

  • You will be working with teams and individuals and will be handling a variety of customer support tasks.
  • You’ll get to work closely with US Clients, so working hours would be in the US time zone.

Minimum Qualifications

We're looking for individuals who have:

  • At least 1 year of customer support experience (voice or non-voice)
  • Proficiency in written and verbal English
  • Modern desktop or laptop computer
  • High speed, reliable internet (5mbps or faster)
  • Headset for video calls
  • Ability to work and take phone calls in a quiet environment
  • Technical proficiency (GSuite, Microsoft Office, CRM)

As a Dedicated Assistant, you get to have:

  • Competitive Compensation Package
  • Opportunities to work with various clients, and projects
  • Permanent work-from-home arrangement
  • Fast paced, and hands-on learning culture
  • Amazing Dedicated Magician Support!

Perks and Benefits

  • Work from Home Work from Home

Jobs Summary

Job level
Associate / Supervisor
Job category
Customer Service
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
The Fort
Concierge Service
10 openings

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About Magic, Inc.

Magic is a 24/7 personal assistant on demand in your pocket - text Magic any request, any time, from anywhere in the world and we’ll get to work. From managing calendars of busy entrepreneurs, exclusive restaurant reservations for celebrities, to booking last minute private jets for executives, our groundbreaking service can do it all. Come join our radically innovative venture-backed startup founded in 2015 and be a part of our amazing team of go-getters in our offices in San Francisco and Manila. Kalibrr has given Magic Inc. the following awards: Top Performing Recruiter Award (2018), Leading Employer of the Year Award (2019), Most Admired Employer of the Year Award (2019) and Top Performing Recruiter Award (2019).
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