Community Manager

M2.0 Communications Inc.

  • Quezon, Philippines
    # 94 Scout Castor, Quezon, Metro Manila, Philippines
    Metro Manila
  • 25,000.00 - 30,000.00 PHP / monthPHP25,000.0030,000.0025,000.00MONTH
  • Full time
Posted 2 months ago and deadline of application is on 29 Nov
Recruiter was hiring 15 hours ago

Community Manager

M2.0 Communications Inc.

Job Description

Key Objective

Community Managers work directly with brands by serving as their voice on digital platforms such as Facebook, Twitter, and Instagram. The position plays a role in conceptualizing and implementing key projects in collaboration with a team of creatives, strategic planners, and business leads. Community Managers also stand as representatives of M2.0 before the client.

Learning Opportunities

The role will build your experience in content strategy and creation with a focus on digital platforms, and will provide an opportunity to have a hand in brand building across a variety of industries.

Expectations and Responsibilities

Content Creation

  1. Create sharp social media content plans in line with client brief, from copywriting and management of photo/video shoots, to graphic design supervision
  2. Attend and document client events when live coverage is required
  3. Liaise with clients on minor discussions directly related to content creation and revisions
  4. Provide fresh, innovative, creative input to ensure best quality of work

Community Management and Reporting

  1. Monitor social assets of assigned brands, escalating to clients when potential crises arise
  2. Create brand spiels for answering FAQs online, and engage with the community using these
  3. Provide social listening, competitive scans, and analytics reports as needed, strengthened by analysis and recommendations

Digital Excellence

  1. Develop a basic understanding of the principles and technical aspects of digital work: production, social platforms, media planning and buying, digital measurement, and analytics
  2. Self-learn about market, culture, communication trends, digital trends, best practices, and competitive landscape
  3. Communicate basic facets of digital in layman’s terms to clients and internal team

Measures of Success

Client Delight - based on quarterly client survey

Team Appraisal - based on quarterly staff survey

Basic Diligence - EdCal is submitted complete and on time; revisions are delivered promptly

Specific KPIs are set by the individual and immediate supervisor and are measured quarterly

Minimum Qualifications

Key Requirements

  • Community Managers may have a bachelor’s degree from any course.
  • Must have relevant writing experience whether through employment, coursework, or internships.
  • An interest in digital, capacity to bring creative ideas to life, and flair for writing are key.

Perks and Benefits

  • Medical / Health Insurance Medical / Health Insurance
  • Mobile Phone Discount Mobile Phone Discount

Required Skills

  • Data Visualization
  • Content Writing
  • Report Writing
  • Copy Editing
  • Creative Writing

Jobs Summary

Job level
Fresh Grad / Entry Level
Job category
Writing and Content
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while 
Office Address
# 94 Scout Castor
Public Relations / PR
1 opening

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About M2.0 Communications Inc.

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication. Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staffers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines. M2.0's differentiation lies in the robust support offered by its different service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also offers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.