Accounts Management Specialist
Luxury Global Malls Inc., A Member of Megaworld Group
- Taguig, Philippines25/F Alliance Global Tower, 36th Street corner 11th Avenue, Uptown Bonifacio, Taguig City, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job Description
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Serves as primary contact for all existing accounts.
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Meets the collection quota imposed by the Management.
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Provides clients with correct and legible Statement of Accounts, Notices and Letters related to collection
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Contacts clients regarding delinquency of their accounts and setting up financial arrangements
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Makes a credible beginning and month end report
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Prepares the necessary requirements for release of loan proceeds and unit keys
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Identifies the root cause of problematic accounts and suggests possible resolution to the immediate superior
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Represents the Company in a professional and affirmative manner
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Maintains extensive knowledge on Megaworld's product line
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Provides utmost customer satisfaction to all visiting clients and their representatives
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Answers, screens and directs telephone calls via Iwatsu, Avaya & Company Mobile Lines.
Minimum Qualifications
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Graduate of any 4 year Business Course
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With at least 1 year experience in collection and customer service background.
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With experience in handling accounts for collection and resolving billing problems
- Strong analytical and planning skills
- Good communication and presentation skills
- Excellent problem-solving skills
Perks and Benefits
- Retirement Benefit Plans
- Special Leave Benefits for Women
- Single Parent Leave
- Paid Holidays
- Medical / Health Insurance
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Life Insurance
- Paid Vacation Leave
- Maternity & Paternity Leave
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- 25/F Alliance Global Tower, 36th Street corner 11th Avenue, Uptown Bonifacio, Taguig City, Taguig, Metro Manila, Philippines
About Luxury Global Malls Inc., A Member of Megaworld Group
Wholly owned subsidiaries and Business Solutions Partner of Megaworld Corporation.
The birth of Luxury Global Malls, Inc. is part of the strategic step by Megaworld Corporation to gaining new heights of accomplishments.
Luxury Global Malls Inc. aims to deliver its support to Megaworld Corporation through the provision of:
Technically competent personnel
Professional and collaborative environment
Operation with integrity
Mission: To ensure service excellence with full client satisfaction through technical competence, professionalism and integrity.
Vision: We deliver competitive advantage primarily to Megaworld Group through business process services and solutions that meet the highest global standards.