Customer Service Representative (CSR) | Australian Account
Luxe Corporate International
- Mandaluyong, PhilippinesShaw Blvd, Mandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippines
- ₱20,000.00 - ₱22,000.00 / monthPHP200002200020000MONTH
- Full timeFULL_TIME
Expired 7 years ago
2016-11-27T16:00:00+00:00Job closed.
Job Description
PRIMARY PURPOSE:
Deliver a high level of customer service related tasks and activities to support the company's operations.
GENERAL ROLES:
- Process reservations and bookings from customers.
- Maintain customer databases and bookings.
- Answer inquiries and questions.
- Handle complaints.
- Troubleshoot problems.
- Provide information to customers about Luxe Charters' Services.
- Deliver orders through efficient management of drivers in order to provide reliable and on time service.
Minimum Qualifications
EDUCATION & EXPERIENCE:
- Graduate of any 4-year course.
- Two (2) or more years experience in customer service.
- Knowledge of administration and clerical processes.
- Relevant product knowledge.
- Sales experience.
SKILLS & ABILITIES:
- Excellent command of the English language both written and oral.
- Efficiently handle and process data and paperwork.
- Skillfully comprehend, capture, and interpret basic customer information.
- Effectively handle stress and demands of continuous change.
- Team player.
- Goal-oriented.
- Data entry / keyboard skills
- Critical thinking
Perks and Benefits
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Maternity & Paternity Leave
Single Parent Leave
Performance Bonus
Medical / Health Insurance
Required Skills
- Business Correspondence
- Performance Management and Coaching
- Sales and Marketing Knowledge
- Time Management
- Critical Thinking
- Data Encoding / Data Entry
Preferred Courses
- Business Administration [Operations Management]
- Business Administration [Marketing Management]
- Accountancy Management
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Shaw Blvd, Mandaluyong, Metro Manila, Philippines
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About Luxe Corporate International
Luxe Charters is a professional chauffeur company operating a fleet of modern executive and luxury vehicles. Founded in 2007, Luxe Charters has built a reputation for delivering safe and reliable private chauffeured transportation services to Foreign Diplomats, Australian Government officials, VIPs, Executive travelers and private individuals for personal and corporate occasions.
Luxe Charters is an accredited Australian Tourism business with its head office located in Perth, Western Australia. In 2011, a back office was established in the Philippines to provide support for the customers and operations.