Lufthansa Technik Philippines
Lufthansa Technik Philippines

Customer Service Officer  

Lufthansa Technik Philippines

  • Pasay, Philippines
    Lufthansa Technik Philippines Inc. MacroAsia Special Economic Zone, Villamor Air Base, Pasay City 1309 Philippines, Pasay, Metro Manila, Philippines
    Pasay
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 7 years ago

2017-04-11T02:46:16.863261+00:00
Job closed.

Job Description

The Customer Service Officer (CSO) shall be responsible for all support required by a customer before, during and after a layover. It includes giving all the hospitality support required to customers and related office work. Moreover, it includes promoting customer orientation throughout the entire organization.

Minimum Qualifications

  • Strong customer orientation
  • Team player with very good interpersonal skills
  • Strong organizational skills and ability to deal with a broad variety of issues
  • Excellent communication skills – written and oral
  • Ability to plan effectively and work under pressure with minimum supervision
  • Ability to maintain confidentiality of records and information
  • Willingness and commitment to work flexible hours

Perks and Benefits

  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Paid Sick LeavePaid Sick Leave
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Single Parent LeaveSingle Parent Leave
  • Special Leave Benefits for WomenSpecial Leave Benefits for Women
  • Retirement Benefit PlansRetirement Benefit Plans
  • Life InsuranceLife Insurance
  • Medical / Health InsuranceMedical / Health Insurance
  • Legal Assistance PlansLegal Assistance Plans
  • HousingHousing
  • Employee DiscountsEmployee Discounts
  • Mobile Phone DiscountMobile Phone Discount
  • Transportation AllowancesTransportation Allowances
  • Company CarCompany Car
  • Free Lunch or SnacksFree Lunch or Snacks
  • Performance BonusPerformance Bonus

Required Skills

  • Business Correspondence
  • Organizing and Planning
  • MS Office
  • Sales and Marketing Knowledge
  • Information Ordering

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
Lufthansa Technik Philippines Inc. MacroAsia Special Economic Zone, Villamor Air Base, Pasay City 1309 Philippines, Pasay, Metro Manila, Philippines
Industry
Aviation / Aerospace
Website
https://www.ltp.com.ph

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About Lufthansa Technik Philippines

Founded in the year 2000 as a joint venture of Lufthansa Technik AG and Philippine aviation service provider MacroAsia Corporation, Lufthansa Technik Philippines offers a wide range of aircraft maintenance, repair and overhaul (MRO) services to customers worldwide. The company heavily focuses on base maintenance checks for the A320 family, A330/A340, and A380 aircraft types. It has 8 hangar bays and workshops which have been designed according to the latest industry standards in order to support aircraft maintenance, major modifications, cabin reconfigurations, engine maintenance and painting. LTP’s broad experience in base maintenance checks has earned the trust of more than fifty customers worldwide. It is also rendering line maintenance to more than twenty domestic and international carriers. Through a partnership with Lufthansa Technical Training Philippines (LTTP), LTP mechanics are certified through EASA Part 66-compliant courses. LTP holds repair station certificates from the FAA, EASA, CAAP and other airworthiness authorities. Mission, Vision & Values Our Vision To be the MRO provider of first choice in Asia Our Mission To assure safety and reliability for our customers Our Core Values We aim to promote a healthy relationship among employees — one that is based on mutual trust, respect and cooperation. We commit ourselves to the values of team orientation, discipline, reliability, responsibility, commitment and excellence.

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