Call Center Agent
Linkos Global Business Solutions
- Dagupan, PhilippinesRivera Street, Dagupan, Ilocos Region, PhilippinesDagupanIlocos RegionPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2016-11-26T16:00:00+00:00Job Description
- Obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Establishes policies by entering client information; confirming pricing.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes sales and organization mission by completing related results as needed.
Minimum Qualifications
- At least 2 years in College
- Computer Literate
- Have at least 6 months experience in a Call Center
- Willing to work on a graveyard shift
- Can speak & write in English
- At least 18 years of age
- Strong analytical and planning skills;
- Good communication and presentation skills;
- Excellent problem-solving skills;
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Rivera Street, Dagupan, Ilocos Region, Philippines
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About Linkos Global Business Solutions
Linkos Global Business Solutions is a Business Process Outsourcing company based in the Philippines that provides a team of highly-skilled, well experienced and outstanding Filipino agents providing customer-centric business process services. With a wide array of resources, we can tap into our talent agents to ensure client proximity, market and domain expertise, and excellent communication. We invest in quality services to confirm maximum customer satisfaction providing BPO service that is both innovative and cost-effective but also serve to drive business growth.