Operations Assistant  

The Operation Assistant’s primary role is to ensure that all transport documents in Management System are updated ie: Processes, Policies and Procedures, Vehicle Governance, Human Resource matters and Billings. He is in charge with the daily, weekly and monthly reports and updates all necessary documents to ensure the existence of validity periods and other work related jobs connected within the office of SBO-Manila Transport operations.

Responsibilities:

• Perform all job responsibilities in alignment with the core values, mission and vision of the organization;
• Provide front line in Operations Assistant service via various channels such as: Operations Helpdesk, email, Slack message, over the phone, and in-person;
• Perform other duties as required and completes all job functions as per departmental policies and procedures;
• Help maintain data integrity in systems by running queries and analyzing data;
• Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
• Managing and updating company databases.
• Keeping track of inventory and ordering supplies.
• Maintaining financial, employee, and client records.
• Drafting and mailing customer correspondence and newsletters.
• Organizing events, scheduling meetings, and making travel arrangements.
• Managing the maintenance of office and facility equipment.
• Providing administrative support to other departments or projects as needed.
• Performing other duties as assigned.

Requirements:

• Industrial Engineering or HR experience preferred;
• Strong Customer Service Skills and Mentality;
• Excellent organizational skills and strong attention to detail;
• An interest in working closely with HR and Operations processes and projects;
• Performs all job responsibilities in alignment with the core values, mission and purpose of the organization;
• Refined verbal and written communication skills;
• Ability to learn new computer systems to analyze data;
• Excellent interpersonal skills;
• Proven Analytical Skills;
• Adheres to the highest moral, ethical and legal standards to deliver an environment that promotes respect, innovation and creativity;
• Must be proficient in general computer knowledge;
• High sense of urgency to meet deadlines.
• Ability to multi-task
• Strong analytical and planning skills;
• Good communication and presentation skills;
• Excellent problem-solving skills;