Customer Experience Officer
LICA Group of Companies
- Pasay, PhilippinesHertz Philippines, Hertz Philippines, 7912 Makati Avenue , Pasay, Metro Manila, Philippines, Pasay, Metro Manila, PhilippinesPasayMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 5 years ago
2019-05-24T16:15:57.823096+00:00Job Description
- A customer experience manager's major responsibility is to increase the loyalty customers have to the manager's organization.
- Trimary focus is customer engagement and is responsible for ensuring that an exceptional level of customer service is experienced by each customer
- Addresses complaints and resolves issues in collaboration with various Departments involve.
Minimum Qualifications
- Bachelor’s level degree required,
- Preferred fields of study include Marketing/Customer Experience, Business Management, or related fields.
- 1 year of demonstrated knowledge in a customer service, with experience in operations and sales.
- Understanding of customer experience/service and experiential insights is a plus.
- Analytical mind and are always looking for ways to improve a recurring process.
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Hertz Philippines, 7912 Makati Avenue , Pasay, Metro Manila, Philippines
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About LICA Group of Companies
LICA Group is a business group based in Manila, Philippines with presence throughout the country. Our core businesses are in Automotive, Real Estate and Hospitality,Financial Services and Office Systems.
From our roots in CALABARZON-based real estate, sugar plantations and banking, LICA Group today is one of the leading diversified business groups in the Philippines.
LICA Group has partnered with or represent a wide variety of the leading international brand names in these industries. Our focus is the Philippines, one of the fastest growing economies in Asia. We have been doing business in the country for more than 50 years.