Operations Supervisor


Is a verified Kalibrr employer

1 opening
Preferred Educational Attainment
Graduated from college
7 days ago
Application deadline
in a month
Recruiter responds
30% of the time
Recruiter last seen
an hour ago
Education, Technology
Employment Type
Full time
Office Address
405 AB Sandoval Building, Pasig, Philippines
Required Skills
Inventory Control
Creative Thinking
Business Analysis
Attention to Detail
Customer Service
Time Management
Critical Thinking
Preferred Courses
Business Administration [Business Management]
Minimum Qualifications:
Graduated from college
  • Candidate must have at least 3 years working experience in a progressive Call Center environment, preferably in Workforce Management or Resource Planning
  • Should be a graduate of any 4-year college or university course
  • Detail-oriented with strong analytical, critical thinking and decision making skills
  • Strong interpersonal, communication, and organizational skills
  • Proficient in Microsoft Office tools
  • Willing to work in Pasig City
Job Description
  • Manage and own the Teacher's schedule
  • Liaise with outsourcing clients to determine teacher requirements
  • Manage Teachers metrics and KPIs such as utilization rates, attendance, feedback etc.
  • Prepare pertinent and relevant reports, as needed
  • Assist with expansion strategy in terms of operational requirements
Perks and Benefits
Time Off
  • Paid Holidays
  • Paid Vacation Leave
  • Paid Sick Leave
About Learntalk
Learntalk is a pioneer in the Edtech space offering B2B and B2C language solutions via its online platform. Founded by a team of language enthusiasts in early 2016 the Learntalk team has quickly expanded to number over 20 people. At the interface between live tuition and software as a service (SaaS), Learntalk provides language solutions to corporations, language schools, and institutions both in Europe and in Asia.

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