Lead | Telesales Team  

Mission: To grow and maximize the long term sales value from broker accounts + private sellers through acquistion of new accounts and retention and up-selling of existing accounts through phone calls only & ensure that the Telesales team meets it’s full potential and targets.

Core Responsibilities:

• Develop sales strategies to guarantee success and growth.
• Monitor random calls for quality assurance. 

• Forecast and analyz sales data. 

• Regularly report KPIs to superiors.
• Call web sign-up accounts and provincial broker accounts.
• Do cold-calling and pitching over the phone.
• Create and send pitch decks/proposals to interested clients.
• Follow up calls to close contracts.
• Endorse client to Account Manager.
• Maintain healthy, positive, and long term relationships with brokers and clients.
• Ensure all services are provided to the client as agreed in the contract.
• Ensure the client receives sufficient value from Lamudi.
• Renew client contracts and upsell to higher value packages.
• Administer all sales activities and results in Salesforce and G-doc trackers.
• Coach, inspire, and motivate the Telesales team.

• With the following skills:
  • Leadership
  • Cold-calling
  • Pitching
  • Negotiation and closing
  • Communication
• Results oriented
• Customer focused
• Product knowledge
• Building and maintaining relationships
• Detail focused
• Professionalism
• Fluency in spoken and written English
• Familiarity of Salesforce
• Integrity
• Works independently
• Self-disciplined
• Fast learner
• Energetic and proactive