Account | Retention Manager  


  • Makati, Philippines
    Makati, Metro Manila, Unit 32AD BPI-Philam Life Makati, 6811 Ayala Avenue Makati City 1226​, Philippines, Philippines
    Metro Manila
  • Full timeFULL_TIME

Expired a month ago

Job closed.

Job Description

You are great at:

  • Client retention by renewing clients.
  • Collecting payments and if applicable, open invoices.
  • 100% coverage of all expired and expiring accounts that is part of the monthly target.
  • Having close coordination with Account Management team and understanding the historical performance of the account during the subscription.
  • Identifying red alert accounts and advises Head of Account Management.
  • Administrating of all activities + results in Salesforce.

Minimum Qualifications

The Opportunity:

As the Retention Manager, your goal is to maximize the long term value of clients by building relationships with broker clients and ensuring that they are perfectly satisfied with the service and value we provide in order to retain partnerships with them.

What it takes:

  • Excellent communication in both written and verbal
  • Great with building and maintaining client relationships
  • Very strong sales & negotiation skills
  • Ability to works well in a high energy team
  • Well organized & structured working style
  • Great Team Player
  • Fluency in spoken & written English

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Sales and Marketing
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
Unit 32AD BPI-Philam Life Makati, 6811 Ayala Avenue Makati City 1226​, Philippines, Makati, Metro Manila, Philippines
Online Real Estate Marketing
4 openings

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About Lamudi is the leading real estate platform in the Philippines. We offer sellers, buyers, and renters a secure and easy-to-use platform to find or list properties online. By connecting developers, real estate agents, and private owners with property seekers, Lamudi Philippines helps individuals find their ideal house, condominium, lot, or commercial property whether for personal use or for investment purposes. Our dedicated team aims to empower consumers by providing them over 160,000 listings to choose from, and by supplying the most relevant and up-to-date information in the real estate market today through our Journal, Trend Reports, The Outlook: Real Estate Conference, and Roundtable is the leading real estate platform in the Philippines.

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