Lamudi.co.id
Lamudi.co.id

Customer Service  

Lamudi.co.id

 
  • South Jakarta, Indonesia
    19, Jalan Dr.Ide Anak Agung Gde Agung , South Jakarta, DKI Jakarta, Indonesia
    South Jakarta
    DKI Jakarta
    Indonesia
    Indonesia
  • Full timeFULL_TIME

Expired 4 years ago

2019-12-14T17:00:00+00:00
Job closed.

Job Description

As our Customer Service Representative (m/f) your role is to facilitate the communication between Lamudi and it’s end-users. The customer service representative is responsible to handle inquiries and/or complaints and provide solutions in the most-effective and timely manner to represent the company in the best possible way.
This can be in form of responding directly to user's questions through email/phone/chat, lead screening for our clients or by directly approaching users to support in the search process by finding properties for matching the user's requirements.
Your mission is to ensure that people making inquiries on Lamudi listings are best supported along their Lamudi property search experience.
Your key responsibilities are:

  • Screening of leads/inquirie quality for various purposes
  • Direct communication with users to provide support in finding more properties matching user requirements

Minimum Qualifications

  • Ideally 1+ years experience in a related field
  • Fresh graduates are welcome to apply
  • Very strong communicator both in written and verbal skills
  • Well-organized and structure working style
  • Team Player
  • Fluency in spoken & written English
  • You are willing to work in shifting schedule

Required Skills

  • Problem Sensitivity
  • Chat Support
  • Customer Service
  • Communication Skills

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Often
Office Address
19, Jalan Dr.Ide Anak Agung Gde Agung, South Jakarta, DKI Jakarta, Indonesia
Industry
Online Property Marketing
Vacancy
8 openings
Website
https://www.lamudi.co.id/careers/

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About Lamudi.co.id

Lamudi.co.id is part of Lamudi, a global online property portal focusing exclusively on emerging markets. Our mission is to provide any Indonesian the most trustworthy and reliable way to buy a property. We do this by using technology to empower 10,000+ real estate agents and 100's property developers by connecting them to millions of prospective buyers previously beyond their reach. Lamudi was originally founded by Rocket Internet in 2014. Since 2020 Lamudi.co.id is part of Emerging Markets Property Group (EMPG), one of the leading digital classifieds groups in the MENA, South Asia, and Southeast Asia.

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