Lalamove Philippines
Lalamove Philippines

Operations Associate- Driver Management  

Lalamove Philippines

 
  • Makati, Philippines
    Herco Center, 114 Benavidez St., Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 4 years ago

2019-10-23T16:16:06.336779+00:00
Job closed.

Job Description

Main Responsibilities

  • Constantly maintain an over-supplying effort by keeping a healthy pipeline of leads, by efficiently scheduling and training and effectively retaining drivers on the platform.
  • Actively moderate (bring people together), leverage, incentify and rule the driver community to shape the best service quality to users and the best worth for drivers to maximize driver retention
  • Provide accurate, valid and complete information by using the right methods/tools

Minimum Qualifications

What We Seek

  • An outgoing and open-minded personality that can interact and influence people with different profiles (age, nationality, experience, background)
  • An ambitious individual who has a go getter attitude to bring solutions and ideas to our daily operations needs
  • Strong sense of prioritization, and structured mindset to cover multiple things at the same time, without compromising on quality
  • Autonomous and adaptable attitude to cope with an ever-changing working environment
  • Strong understanding to follow company procedures: Provide accurate, valid and complete information by using the right methods/tools

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
Herco Center, 114 Benavidez St., Makati, Metro Manila, Philippines
Industry
Logistics
Vacancy
1 opening
Website
http://www.lalamove.com

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About Lalamove Philippines

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it. Onto our fifth year as a start-up, now operating in Hong Kong, China, Taiwan, Thailand, Singapore, Vietnam and Philippines, our aspirations don’t stop there as our model has the ability to transform how goods are moved in any city worldwide. Backed by a team of dynamic entrepreneurs, we all breathe passion, grit, execution & humility which are our company’s core values . At Lalamove, we are all about providing professional delivery to our thousands of business customers via our technology platform. To do this, we engage independent delivery drivers from all over the city. You’ll be charged with finding, recruiting and training our partner drivers. In this role, you’ll be asked to not only build the biggest fleet in your city, but also the best. You will have to know everything about what it means to be a delivery driver and learn the tricks of the trade. You will both be a driver advocate, but all charged with holding them accountable for the level of service they provide. To succeed, you will lead by example and solve any issues that come up. Using data as your ally, you will hold yourself, your team and our drivers to the highest performance standards.

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