Project Manager | Customer Solutions
Kuehne + Nagel
- Pasay, PhilippinesPacific Drive Extension, Mall of Asia Complex, Pasay, Metro Manila, PhilippinesPasayMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2016-11-06T16:00:00+00:00Job Description
- Overall leadership of country Customer Solutions Team (CST) according to globally defined organizational Customer Solutions Footprint
- Establish and manage the Customer Solutions function “Consultative selling” through solutions (KN Login and other Information Value Products). Targets are new Business opportunities as well as increased customer retention
- Training of sales force and multipliers on CST processes (Consulting and Implementation) and on CST Information value products (KN Login; KN FreightNet)
- Establish and manage the Customer Solutions function “Project Management” offering Customer Implementations and integration/EDI projects
- Establish and manage the Customer Solutions function “Product Management” offering certified requirement specification, testing, sign off and support for KN Login, Customer Reporting and other Information Value Products
- Transition of non customer facing tasks into regional Shared Service Center in close collaboration with regional/corporate CST
- Develop and implement national business plan related to CST activities with a clear objective in increasing penetration of Information Value Products (iVP)
- Communicator between other National Customer Solutions Managers in the region
- Main contact / conduit for Regional CST
- Responsible for carrying out / aligning with corporate policy and compliance with Regional/Global CST strategy along with resource planning and allocation at national level
- Managing overall continuous improvement
- Ensure correct prioritisation for national specific requirements are represented in the global customer solutions community
- Escalation point for CST related issues
Minimum Qualifications
- Candidate must possess at least a Bachelor's/College Degree , Logistic/Transportation, Business Studies/Administration/Management, Marketing or equivalent.
- Required skill(s): Strong forwarding knowledge, 5 years experience in designing and implementing solutions for customers around supply chain management and collaboration, Affinity to IT systems, Strong sales background and customer service attitude, Project management, Team Management.
- Required language(s): English, Filipino
- At least 5 year(s) of working experience in the related field is required for this position.
- Applicants must be willing to work in Mall of Asia Complex,Pasay.
- Preferably Assistant Manager / Managers specializing in Marketing/Business Development or equivalent.
- Full-Time position(s) available.
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Pacific Drive Extension, Mall of Asia Complex, Pasay, Metro Manila, Philippines
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
About Kuehne + Nagel
Kuehne + Nagel delivers integrated solutions across the supply chain that turn companies' logistics challenges into real competitive advantages. A global leader in international forwarding, Kuehne + Nagel also ranks among the top three worldwide contract logistics players following its 2006 acquisition of ACR Logistics. The company, founded in 1890, has more than 55,000 employees at 900 locations in more than 100 countries. We are currently seeking the services of the following experienced professionals to join our organization. The ideal candidates should have previous experience in a similar role and be able to demonstrate the following attributes.