Reporting & Insights Analyst  

The Role:

The Reporting & Insight Analyst (RIA) role will employ data science methods to produce information, metrics and recruitment performance insights that demonstrate the value of a Korn Ferry engagement to advance a client’s strategic and tactical Talent Acquisition goals.

This is a varied role designed with a heavy focus on data analysis and reporting. The role is exposed to a wide variety of situations and will work hand-in-hand with the Solution Team Lead(s) to set-up the reporting and drive continuous improvement across our current reporting landscape in the future.

The RIA consults with in-house delivery teams and external clients on their recruitment process productivity reporting needs. The RIA is responsible for gathering requirements, auditing and analyzing data, data mapping, and auditing a variety of value-added reports for clients and Korn Ferry management. The intelligence and insight the RIA produces becomes the basis for recommending process improvements to Service Delivery teams and clients.

Key Accountabilities:

The RIA role includes performing monthly/quarterly reporting and will be an expert in data analysis and interpretation techniques to bring data to life.

The RIA role attends to progressing the data needs of their assigned clients, including the design of client-focused recruitment metric dashboards, as well as using analytical & reporting tools in the provision of client specific analysis that delivers enriched recruitment performance insights and intelligence.

RIAs will work across additional strategic initiatives or general diagnostic projects based on the needs of Service Delivery teams and the RIA’s individual skills, knowledge, and interests.

The RIA role is considered integral to revolutionising how we operate; being a driver of change & process improvement in how we extract, analyse and report data. RIA needs to be able to work independently and is encouraged to brainstorm and create new reporting, data analytics and data presentation.

Specific responsibilities include:

• Design, develop, document, and maintain reports and dashboards using data from multiple systems including Talent Communities, CRMs, applicant tracking systems, background check systems, post hire surveys, and HRIS, etc.
• Proactively apply analytical and research skills to monitor trends and elevate issues due to data variances
• Ensure accuracy and on time delivery of periodic and ad hoc reporting
• Execute the Reporting & Analytics Implementation work stream on new client engagements, including participation in reporting design and review, configuration, testing and implementation within the capacity as subject matter expert.
• Respond to ad hoc requests from leadership, Service Delivery teams and internal departments
• Proactively audit and research data variances and elevate issues appropriately

Personal Qualities

• High attention to detail to ensure the accuracy and integrity of data used in reporting models
• A certain degree of creativity and latitude is required
• Self-motivated and able to work independently or within a team
• Ability to build and maintain relationships with internal/external stakeholders.

Skills & Experience:

• 2+ years of data verification, auditing and reporting experience
• 3+ years of Excel knowledge (e.g. Pivot Tables, Advanced Formulas, Charts & Graphs, Lookups, BI)
• Ability to work independently and create reports /dashboards from scratch
• Experience with PP and creating presentations
• Strong analytical and problem-solving skills - need a numerical aptitude
• Excellent time management skills and ability to work on concurrent projects/multi-task within a fast-paced environment
• Possess the ability to communicate analysis and insights to key stakeholders

Preferred Skills & Experience:

• Reporting on Talent Acquisition results in Recruitment Process Outsourcing (RPO) setting or experience with recruitment reporting (different ATSs like Workday, Talent link etc.)
• 1+ years of experience with VBA, SAP Business Objects and OBIEE (Oracle Business Intelligence Enterprise Edition)
• 1+ years of proven consulting skills working with a variety of in-house and external clients and engagement Project Managers
• 3+ years of Excel (advanced knowledge including use of Macros)
• Microsoft Access, Business Objects or other reporting packages
• BI and UI development knowledge
• (Bachelor's degree)