KMC Solutions

Customer Service Agent | Procurement and Supply Chain  

KMC Solutions

 
  • undefined, Philippines
    24 & 25 F Picadilly Star Building 4th Avenue corner of 27th street, Fort Bonifacio, Global City, Taguig City 1631, Philippines
    Philippines
    Philippines
    TELECOMMUTE
  • ₱20,000.00 - ₱25,000.00 / month
    PHP
    20,000
    25,000
    20,000
    MONTH
  • Full timeFULL_TIME

Expired 5 years ago

Job closed.

Job Description

  • Ensure delivery of excellent customer service through timely and accurate processing of product orders, communication and coordination with other departments to resolve inquiries
  • Responsibility for delivering the best possible service levels to both the frontline sales team and customers. This involves providing day-to-day management support for both
  • Translates customers’ requests and requirements into detailed, and sometimes technical, instructions for project teams
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience.
  • Support in a variety of administrative tasks as required

Minimum Qualifications

  • Minimum of three (3) years of customer service experience
  • Ability to instill brand-loyalty and build long-lasting relationships with customers
  • Detail-oriented with the ability to prevent and catch errors
  • Exceptional ability to multi-task and prioritize based on incoming projects
  • Excellent English verbal and written communication skills
  • High proficiency with Microsoft Office
  • Electronics industry customer service experience preferred

Perks and Benefits

  • Medical / Health InsuranceMedical / Health Insurance

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
24 & 25 F Picadilly Star Building 4th Avenue corner of 27th street, Fort Bonifacio, Global City, Taguig City 1631, Philippines
Vacancy
1 opening
Website
https://www.kmcsolutions.us

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About KMC Solutions

KMC Solutions is the leading outsourcing and offshoring corporate services provider in the Philippines. Our company delivers effective business solutions through a seamless integration of services, together with our sister companies: KMC MAG Group, Inc., the country's top real estate services firm and Kittelson & Carpo Consulting, a business consultancy firm. From finding the right office space or serviced office, complying with legal and business requirements down to human resources and payroll management, KMCS offers a full suite of business process outsourcing (BPO) and offshoring services that are designed to help foreign companies and investors smoothly enter the Philippine market and expand operations in the country. KMC Solutions has a cross-cultural team composed of expatriates and Filipinos who collaborate using quality-centric processes to deliver effective results for our clients. Since 2009, KMCS has assisted businesses in successfully transitioning and establishing operations in the Philippines. Our client portfolio includes SMEs and multinational firms such as Bright, WEIR, and Readify.
KMC Solutionshttps://s3-ap-southeast-1.amazonaws.com/kalibrr-company-assets/logos_production-000004605-1428997869.pngKMC Solutions is the leading outsourcing and offshoring corporate services provider in the Philippines. Our company delivers effective business solutions through a seamless integration of services, together with our sister companies: KMC MAG Group, Inc., the country's top real estate services firm and Kittelson & Carpo Consulting, a business consultancy firm. From finding the right office space or serviced office, complying with legal and business requirements down to human resources and payroll management, KMCS offers a full suite of business process outsourcing (BPO) and offshoring services that are designed to help foreign companies and investors smoothly enter the Philippine market and expand operations in the country. KMC Solutions has a cross-cultural team composed of expatriates and Filipinos who collaborate using quality-centric processes to deliver effective results for our clients. Since 2009, KMCS has assisted businesses in successfully transitioning and establishing operations in the Philippines. Our client portfolio includes SMEs and multinational firms such as Bright, WEIR, and Readify.

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