Backup Engineer
KMC Solutions
- Taguig, Philippines20/F Picadilly Star 4th Avenue corner 27th Street Bonifacio Global City, Taguig City, Philippines, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
- Supports enterprise storage area networks (ESN), network attached storage (NAS) and tape backup/restore technology in a mission/business critical environment. Day to day support of computing environments (e.g. UNIX, Linux, Wintel, typically teamed with data center operations, production support and escalation teams. Provides 24-hour on-call support for problem analysis and resolution to system problems on a rotational basis. Receives questions by phone or e-mail, resolves problems, and gives information to callers. Reviews incident trends and proactively registers problems and implements changes to reduce outages
- Designs and implements SAN, storage systems, and server solutions to address business needs as well as to improve and/or maintain the quality of service of systems. Participates in capacity planning, system installations, upgrades, and other maintenance activities for enterprise and departmental systems
- Works with various vendors of SAN equipment to maintain equipment up to the latest levels of firmware/microcode to ensure the maximum performance and availability of the SAN. Develops and maintains effective working relations with users, vendors, and other department personnel
- Creates, tests and verifies written description of steps necessary to modify systems and procedures required to implement new software and hardware
- Completes special projects and other job related duties as assigned by management. Provides project reports and other documentation throughout the project lifecycle and quality assurance for projects. Provides documentation of current and future systems
Minimum Qualifications
- A Bachelor's degree (BS, BA) preferred
- 3-5 years progressive IT experience to include 3 or more years’ experience with SAN/NAS technology including Dell, Nimble and other Intel based or large scale SAN solutions, administration and tools
- Experience managing an Enterprise Backup environment, including collection and publication of backup requirements, completing backup and recovery jobs, and ongoing testing of the operational capability to meet all recovery requirements
- Experience with SAN configuration, and administration
- Solid understanding of Operating System principles, and proven track record configuring, troubleshooting, and backup & recovery of Windows Server environments experience with some of the following: Dell Compellent, EqualLogic, Nimble, EMC, Fiber Channel, SAN, NAS, Windows Server, Veritas (Volume Manager, Filesystem, VCS NetBackup)
- Successful experience with customers to develop effective solutions
- Proficient with each product within Microsoft Office Suite including Visio
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- 20/F Picadilly Star 4th Avenue corner 27th Street Bonifacio Global City, Taguig City, Philippines, Taguig, Metro Manila, Philippines
About KMC Solutions
KMC Solutions is the leading outsourcing and offshoring corporate services provider in the Philippines. Our company delivers effective business solutions through a seamless integration of services, together with our sister companies: KMC MAG Group, Inc., the country's top real estate services firm and Kittelson & Carpo Consulting, a business consultancy firm. From finding the right office space or serviced office, complying with legal and business requirements down to human resources and payroll management, KMCS offers a full suite of business process outsourcing (BPO) and offshoring services that are designed to help foreign companies and investors smoothly enter the Philippine market and expand operations in the country.
KMC Solutions has a cross-cultural team composed of expatriates and Filipinos who collaborate using quality-centric processes to deliver effective results for our clients. Since 2009, KMCS has assisted businesses in successfully transitioning and establishing operations in the Philippines. Our client portfolio includes SMEs and multinational firms such as Bright, WEIR, and Readify.