Customer Relations Officer
Kiwi Global Consultancy
- Pasig, PhilippinesPasig, NCR, PhilippinesPasigNCRPhilippinesPhilippines
- ₱15,000.00 - ₱25,000.00 / monthPHP150002500015000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
The Candidate is responsible for liaising with internal departments and works closely with other CROs and the marketing team to ensure client needs to be fulfilled effectively.
- Conducting business reviews, build and maintain a relationship with clients
- Attends client concerns and resolve to meet customer satisfaction
- Monitors company performance against service level agreement and flag potential issues
- Attends a meeting with clients and generate leads and prospects
- Updates CRM ensuring accounts managers are aware of changes within clients
- Identify and develop new market opportunities
- Contact prospects via phone, email, personal and business networks
- Perform other related duties as required and as assigned by the department head
Minimum Qualifications
The company is one of the largest online financing and e-commerce platform company, currently looking for a Customer Relations Officer to join their growing team.
- Candidate must possess at least Bachelor's/College Degree in Business Studies/Administration/Management, Mass Communications or equivalent.
- At least 3 Year(s) of working experience in the related field is required for this position.
- Required Skill(s): Strong negotiation, hunter mentality, Presentation, and project management, open-minded with a strong work ethic
- Preferably 1-4 Yrs Experienced Employee specialized in Customer Service or equivalent.
- Ability in planning, organizing, teamwork, to express thoughts clearly and to interact effectively
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Pasig, NCR, Philippines
About Kiwi Global Consultancy
Kiwi Search Global started in Portland, Oregon, USA. We are one of the international leading professional and technology driven headhunting consultancies, specializing in the placement of candidates in permanent positions with clients around the world. We have quickly expanded into many countries and assisted companies all over the world to search various talents.