Technical - Helpdesk
NETMARKS PHILIPPINES INC.
- Makati, Philippines115-117 Esteban , Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 4 years ago
2020-03-19T16:00:00+00:00Job closed.
Job Description
- Respond to requests for technical assistance in person, via phone, electronically
- Working cycle: 24/7 x 365days (Sat, Sun and Holidays), Shifting (Morning, Midshift, Graveyard)
- Technical Troubleshooting (I.T Hardware, Software, Networking), Has Basic Networking skills
- Can do support as In-house I.T & Familiar with different Operating System
- Receive/Handle calls/issues via phone, chat or email and log it to Ticketing System
- Willing to be deployed sometimes upon project implementation
Minimum Qualifications
- Strong analytical and planning skills;
- Good communication and presentation skills;
- Excellent problem-solving skills
- With 1 year experience as on-site/field IT Technical Support within the corporate environment
- Bachelor's Degree in Computer Engineering, Information Technology or equivalent
- Knowledge in IT Infrastructure equipment (Server, Firewall, Router, Backup, UPS, etc.) and ITIL
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Electra House Building, Esteban, Legazpi Village, Makati, Metro Manila, Philippines
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About NETMARKS PHILIPPINES INC.
NETMARKS PHILIPPINES, INC. is a premiere ICT System Integrator, established as a joint venture between Filipino investors and then NETMARKS Inc. of Japan. In 2014, NETMARKS Inc. merged with UNIADEX Ltd., (www.uniadex.co.jp)
Since its establishment in 2001, NMP has focused on providing Japanese Quality IT Service to major Japanese companies operating in the Philippines. It is also a strong channel partner-reseller of leading solutions in network infrastructure, data storage and security, internet, structured cabling, fiber optics, electronic access controls, warehousing and SCM Solutions.