Technical - Helpdesk

Kioskadventures, Inc.

  • Makati, Philippines
    115-117 Esteban , Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
  • Full time
Posted a month ago and deadline of application is on 29 Nov
Recruiter was hiring 4 hours ago

Technical - Helpdesk

Kioskadventures, Inc.

Job Description

  • Respond to requests for technical assistance in person, via phone, electronically
  • Working cycle: 24/7 x 365days (Sat, Sun and Holidays), Shifting (Morning, Midshift, Graveyard)
  • Technical Troubleshooting (I.T Hardware, Software, Networking), Has Basic Networking skills
  • Can do support as In-house I.T & Familiar with different Operating System
  • Receive/Handle calls/issues via phone, chat or email and log it to Ticketing System
  • Willing to be deployed sometimes upon project implementation

Minimum Qualifications

  • Strong analytical and planning skills;
  • Good communication and presentation skills;
  • Excellent problem-solving skills
  • With 1 year experience as on-site/field IT Technical Support within the corporate environment
  • Bachelor's Degree in Computer Engineering, Information Technology or equivalent
  • Knowledge in IT Infrastructure equipment (Server, Firewall, Router, Backup, UPS, etc.) and ITIL

Jobs Summary

Job level
Fresh Grad / Entry Level
Job category
IT and Software
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while 
Office Address
Electra House Building, Esteban, Legazpi Village, Makati, Metro Manila, Philippines
Industry
IT and Software
Vacancy
4 openings
Website
http://kioskadventures.com

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About Kioskadventures, Inc.

Kioskadventures is a tech startup founded by Filipino technopreneurs in mid-2017. It envisions to trailblaze the Digital Kiosk experience in the Philippines with an array of e-services. These will be widely distributed through a network of partner establishments targeting Filipino millennials. In August 2017, Kioskadventures launched its first service offering, Phone2Prints -- a kiosk where digital photos on smartphones can be conveniently uploaded, edited, and printed. These kiosks will be fully integrated with an e-business platform serving end-users and businesses alike.
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