Account Director | Makati  

Propel Manila is a creative digital agency comprised of marketing & communication geeks who harness human motivations amidst today’s technology – creatively leaping to help move brands achieve their goals.

Key to this position is the talent’s inclination and curiosity with everything digital and love for the consumer nuance. S/he must be a passionate advocate for social media, a direct user of online communities with a keen sense of teamwork

As an Account Director, you'll be responsible for the following:

• Client Consultant:
  • Lead and direct client relationships, maintaining and enriching connections with clients’ key divisions and personnel, leading all client deliverables and associated outputs, supporting and reporting to the Business Unit Director.
  • Act as the trusted advisor to clients through understanding their business challenges and building research & insights based solutions. Become a dynamic “go-to” source of insights and expertise to clients through demonstrating outstanding service ethic, relationship building skills and engagement in their business.
• Account/Project Management:
  • Develop annual account plans for all assigned accounts and formulate account specific service tactics,
    utilizing team orientation in support of the account plan.
  • Direct and oversee the team’s account service effort and ensure service levels and tactics are aligned
    with strategic goals;
  • Oversee client projections and budgets;
  • Ensure the timely development and execution of plans, campaigns, and projects to assure earnings, growth, and profit goals are achieved.
  • Build relationships with internal team bringing to bear delivery of best in class work product for your clients;
  • Maintain open and complete communications of client issues with internal Management;
  • Plan, develop, and justify budget recommendations, work goals, measurements, and training
    requirements necessary to provide both quality and profitable service to Clients.
  • Ensure compliance to administrative policies and processes
• People Management
  • Lead and develop a team of Account Manager, fostering a culture of high-quality service level and personal growth opportunities;
• Revenue Growth:
  • Drive account planning and business development processes within client portfolio with focus on client retention and expansion of service.
  • Direct and meet annual targets set by Business Unit Director
  • Seek opportunities to secure new business for the company by taking an active part in pitches or referrals

• At least 4 years experience in Digital Marketing, Strategic Planning, and Client Servicing
• Bachelor’s degree in Advertising, Marketing, or other related course.
• Significant experience in professional client relationship management with a string background in IMC, Digital Marketing, Advertising
• Proven performance management skills for people development
• Strong analytical and planning skills
• Passion for Digital Marketing, Social Media, and Technology.
• Strong Knowledge in Digital Marketing and Social Media Tools
• Strong Knowledge in Digital Marketing and Social Media Platforms and their purpose
• Excellent written, verbal, and listening communication skills
• Resourceful and responsive to change
• Enthusiastic, energetic and positive with a “can do” attitude
• Thrives in a fast-paced environment and can manage multiple projects
• Proficiency in Microsoft Office (PowerPoint, Excel, and Word) & Mac Office (Keynote, Numbers, Pages);