Operational Risk Management Dept. Officer  

JOB OBJECTIVE:

• Assist the Head of Operations Risk Management Department in coordinating, driving and directing operational risk management across the bank / enterprise-wide.
• Proposes and advises in the implementation of controls within the business units to meet all regulatory and internal requirements.
• Ensures proper functioning of day-to-day control, periodic monitoring activities and timely resolution of departmental directives issued by the Board, Management and other control units.

MAIN RESPONSIBILITIES:

• Acts as source reference for the business / support unit in facilitating and promoting the understanding of Operational Risk requirements.
• Facilitates the implementation of operational risk initiatives.
• Proactively communicates with the Department and Group Heads on operational risk issues.
• Escalates significant events as appropriate.
• Provides inputs in designing and implementing control measures and monitoring plans for operational risk management.
• Reviews operating business processes with a view to provide value added feedback on Operational Risk for improvement.
• Reviews new products, service offerings and other new initiatives in terms of operations risk.
• Provides assistance or advice to the business / support functional units in analysis and resolution of risk events and effects.
• Monitors and analyzes collection of Loss Event Data, Risk and Control Assessment and Key Risk Indicators in the ORM solution.
• Conducts training on improving the operational risk management within the business / support units.
• Provides support and guidance to business /support units heads and Functional Risk Advocates in the use of operational risk tools and ORM solution.
• Conducts research and drafts, either new or improved existing operational risk policies, tools and framework for the Bank.
• Prepares operational risk reports for senior management and Board's Risk Oversight Committee as assigned by the Head – Operational Risk Management Department.
• Supports or facilitates regular meeting of ORM Working Committee / Functional Risk Advocates.
• Supports the development and maintenance of operational risk database and system.

Budget & Planning

• Determines appropriate staffing requirements to ensure effective and optimal use of manpower.
• Monitors and reviews the Department's overall Operating Expenses against target.
• Approves, disapproves requests for payment amounting to less than 100K

Operational Efficiency

• Develops and implements strategies/business plans for the department and ensures that these are aligned to the Bank’s vision, mission, values and organizational strategies.
• Meets with and discusses with the department the business directions, priority projects, manpower requirements, audit observations / findings and other concerns.
• Approves leave applications, overtime and transfers.

• Bachelor's Degree holder
• Must have exposure in various functions in a bank and with practical project management experience
• Must have at least 2 years of experience in Operational Risk Management, Internal Audit or any risk and control related Consultancy Engagements.
• Must be adept in Risk Management Methodologies and Practices
• Must be familiar with local and international regulatory policies and standards
• Leadership skills to induce colleagues' participation to meet shared objectives
• Good oral and written communication skills
• Compliance and Business Process Review skills
• Knowledgeable in Project Management and Development
• Technical writing skills (Policy formulation)
• Facilitation Skills (Meetings and Trainings)
• Strong problem solving skills to address issues and identify mitigating actions
• Computer Competence (MS Applications)