Kalibrr
Kalibrr

Client Success Associate - Indonesia  

Kalibrr

 
  • Central Jakarta, Indonesia
    Jalan K.H. Mas Mansyur, Central Jakarta, DKI Jakarta, Indonesia
    Central Jakarta
    DKI Jakarta
    Indonesia
    Indonesia
  • Full timeFULL_TIME

Expired 6 years ago

2018-04-27T17:00:00+00:00
Job closed.

Job Description

Your role is to deliver success and satisfaction to existing customers by serving as a friend, partner and consultant. Using your skills you will ensure the client’s understanding and utilization of Kalibrr and its products are maximized.

What will you do:

  • Customer relationship management
  • Attend to client requests
  • Provide support as needed
  • Help identify quantifiable business objectives for target industries
  • Monitor client metrics
  • Facilitate training and education for clients

As a Kalibrr Customer Success Associate you should enjoy interfacing with clients and have the passion for conversation and communication. Excellent presentation skills and problem-solving prowess is also a plus. A Customer Success Associate is also tech-savvy and must be comfortable with acquiring even more technical knowledge.


Do you fit the profile?

  • Self-Motivated
  • Team-Oriented
  • Driven
  • Empathetic

Responsibilities and Duties:

  • Attend to requests and needs of assigned clients
  • Maintain a good relationship with assigned clients
  • Conduct research on clients' recruitment and sourcing needs
  • Identify quantifiable business objectives and monitor client metrics
  • Constantly update clients and management on progress with regard to business objectives and metrics
  • Monitor lead generation and conversion rate
  • Conduct onboarding and training sessions at a client's office whenever required
  • Meet retention and upselling targets

Minimum Qualifications

  • Excellent communication and presentation skills
  • Highly personable, analytical and creative
  • Organized and has a keen eye for details
  • Can work under pressure and with minimal supervision
  • Fast learner and can quickly adapt to changes
  • 1 year of Experience or Interest in recruitment/HR is preferred
  • Fluent in Bahasa Indonesia and English

Perks and Benefits

  • Paid Vacation LeavePaid Vacation Leave
  • Paid Sick LeavePaid Sick Leave
  • Medical / Health InsuranceMedical / Health Insurance

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Always
Office Address
Jalan K.H. Mas Mansyur , Central Jakarta, DKI Jakarta, Indonesia
Industry
Computer Software / Engineering
Vacancy
1 opening
Website
https://www.kalibrr.com

Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.

About Kalibrr

Kalibrr’s mission is to help transform the way organizations hire great talents, and talents find meaningful career opportunities. Through our portfolio of technologies and services, we’re building a company that connects millions of individuals with world-class businesses, that helps forge strong recruiter - candidate relationships, and ultimately humanizes the entire hiring and career discovery experience. Whether we’re launching new technologies to help companies hire better or strategic programs to help talents engage with employers more meaningfully - people at Kalibrr are optimists at heart. We believe in our ability to continuously improve the value we can deliver and the impact we can create - one opportunity, one individual at a time. Together, we are powering innovation in SE Asia, by enabling ground-breaking organizations in the region to work with exceptional individuals.

People also applied to

  1. Home

Other Recommended Jobs

Apply jobs in

Job Categories:

Related to your search: