Operations Associate  


  • Makati, Philippines
    Makati, Metro Manila, Philippines
    Metro Manila
  • Full timeFULL_TIME
Job closed.

Job Description

As an Operations Associate you’ll be supporting the Operations Manager with the creation and enforcement of company policies and standards managing the day-to-day business. A successful operations associate should be highly organized and have a versatile skill set to support a variety of different business functions with a diverse range of tasks. The position will offer significant opportunities for exposure to executive-level decision making.

See below detailed Roles & Responsibilities:

I. Process and Data Management

  • Remain updated with different business units’ processes and workflows to analyze effectiveness and efficiency
  • Support business unit leads to proactively identify operational problem
  • Create and maintain playbook processes, user manuals and customer journey workflows across each business units
  • Assists Operations Manager in creating business performance reports, dashboards, and data management to come up with business strategies

II. Documentation

  • Facilitate external requests and document submissions for client accreditation
  • Manage bidding documents for government-related projects
  • Draft and proofread contracts and legal documents for internal and external purposes

III. Training and Development

  • Developing consistent training materials and SOPs
  • Conduct onboarding training sessions for Processes and Customer Journey workflows

IV. Talent Fulfillment

  • Assist in recruitment and hiring needs
  • Coordinate with clients for updates and challenges
  • Create reports for visibility on project status
  • Conduct interviews as needed

Minimum Qualifications

  • Graduate of Management, Communications Technology, Management Engineering or any management related course
  • Excellent English communication and presentation skills
  • Detail-oriented with strong problem solving skills
  • Strong project management skills
  • Comfortable working in a fast-paced work environment
  • Open to fresh graduates

Perks and Benefits

  • Paid Sick LeavePaid Sick Leave
  • Paid Vacation LeavePaid Vacation Leave
  • Work from HomeWork from Home
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid HolidaysPaid Holidays

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Administration and Coordination
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
Makati, Metro Manila, Philippines
Computer Software / Engineering
1 opening

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About Kalibrr

Kalibrr’s mission is to help transform the way organizations hire great talents, and talents find meaningful career opportunities. Through our portfolio of technologies and services, we’re building a company that connects millions of individuals with world-class businesses, that helps forge strong recruiter - candidate relationships, and ultimately humanizes the entire hiring and career discovery experience. Whether we’re launching new technologies to help companies hire better or strategic programs to help talents engage with employers more meaningfully - people at Kalibrr are optimists at heart. We believe in our ability to continuously improve the value we can deliver and the impact we can create - one opportunity, one individual at a time. Together, we are powering innovation in SE Asia, by enabling ground-breaking organizations in the region to work with exceptional individuals.

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