Kalibrr Talent Search
Kalibrr Talent Search

Operations Supervisor  

Kalibrr Talent Search

 
  • Taguig, Philippines
    , Pearl Drive, Taguig, Metro Manila, Philippines
    Taguig
    Metro Manila
    Philippines
    Philippines
  • ₱25,000.00 - ₱30,000.00 / month
    PHP
    25000
    30000
    25000
    MONTH
  • Full timeFULL_TIME

Expired 6 years ago

2018-03-30T16:00:00+00:00
Job closed.

Job Description

The Operations Supervisor directly reports to the Operations Head on a day-to-day operations of the assigned car parks’ functions and duties. The Operations Supervisor carries out responsibilities in all of the following functional areas: Commercial / Property Operations, Customer Service and Demonstrate leadership in Staff Management and Developmentt.

Commercial / Property Operations:

  • Demonstrates leadership and direction by setting clear goals and expectations at each site by developing and/or revising local operating procedures and monitor performance.
  • Maintains strict adherence to corporate objectives in the quality standards for car park presentation.
  • Monitors car park daily and monthly targets and initiate remedial action if targets are not being met.
  • Prepares and recommends quarterly plans for cost reduction initiatives by car park.
  • Assists and analyzes on new business development while maintaining existing marketing tools.
  • Monitors adherence to all financial transaction policies and procedures (including cash handling, and monitoring of monthly parkers payment).
  • Responds to and implement recommendations made by internal auditor.
  • Provides operational support to all sites during normal business hours and after hours and weekends utilizing company mobile telephone.
  • Contributing to the development of strategic plans and preparation of tender documentation and other proposals for the future expansion of car parking operations.
  • Contributing to the preparation of annual budgets for respective car parking operations.
  • Provision of advice and support to managers and staff on all car parking operational matters.
  • Directing operations to ensure that all planned targets are meet within agreed budgets and time frames.
  • Manage the handling of all customer service inquires, complaints, incident reports and claims in an efficient and timely manner.
  • Monitors adherence to all financial transaction policies and procedures (including cash handling, and monitoring of monthly parkers payment).
  • Respond to and implement and monitor recommendations made by internal auditor.
  • Prepare and submit concise and reliable monthly management reports in relation to revenue, expenses and staffing, highlighting:
  • Analyze car park performance in terms of revenue and usage
  • Implement, monitor and report on promotional campaigns developed:
  • In conjunction with Carpark Supervisors / Lead Cashier and Lead Valet
  • Coordinates with various departments for their needed supplies, assistance, reports for their respective car parks.

Customer Service:

  • Manage the handling of all customer service inquires, complaints, incident reports and claims in an efficient and timely manner.
  • Build and maintain good rapport to lessor, monthly parkers and potential clients.

Demonstrate leadership in Staff Management and Development by:

  • Implementing and monitoring Company Human Resources policies and procedures.
  • Promoting harmonious working relationships within the organization, and participating in the team briefing process, promoting stability and staff morale.
  • Supervising and evaluating staff, including recruitment, performance management and issues resolution.
  • Planning and implementing staff development initiatives including induction and on and off the job training.
  • Demonstrate and promote a commitment to the principles of equal opportunity in the workplace.
  • Orients their Carpark Supervisors / Site Officers/ Cashiers and Valet Drivers and operations personnel for all standard procedures, policy and safety precautions of the operations
  • Attends monthly Operations meeting of their respective car parks to know the needs of the personnel.
  • Performs other tasks that may be assigned from time to time

Minimum Qualifications

  • Candidate must possess at least a Bachelor's/College Degree in any Business related Studies/Administration/Management, Property Development/Real Estate Management or equivalent.
  • With at least 2 years extensive experience is required for this position
  • Preferably Supervisor / 2 Yrs. & Up Experienced Employees specializing in Marketing. Management or equivalent.

Skills

  • Advance in MS Word, Excel, PowerPoint and Outlook
  • Well developed in written, verbal and interpersonal communication skill
  • Strong in presentation skills.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Decision Making - Identify conclusion or solution for the betterment of both parties
  • Provide effective leadership and staff management and development
  • Ability to persuade, negotiate and resolve conflict

Preferred Courses

  • Computer Science
  • Business Administration

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Sales and Marketing
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
Taguig, Metro Manila, Philippines
Vacancy
1 opening
Website
www.kalibrr.com

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About Kalibrr Talent Search

Kalibrr is the fastest growing, trusted job search platform in the South East Asia. It is uniquely positioned as a recruiting partner, leveraging its vast talent marketplace with nearly half a million active job seekers. Kalibrr also provides other services such as employer branding and headhunting called Kalibrr Talent Search. Kalibrr Talent Search is a recruiting partner of various clients in different industries focused on delivering high-quality​ pre-screened jobseekers.

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