Telesales Trainer
Kalibrr Talent Search
- Makati, PhilippinesTV Shop HQ, 820 JP Rizal St., Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- ₱30,000.00 - ₱40,000.00 / monthPHP300004000030000MONTH
- Full timeFULL_TIME
Expired 7 years ago
2016-12-17T16:00:00+00:00Job closed.
Job Description
- Develop a training calendar and strategize on training methods that would be applicable to the nature of the business.
- Maintain product and sales knowledge by learning the company training manual by heart.
- Deliver foundation skills (IT, Social Skills) and sales specific training within the required period as stated in the training manual.
- Monitor learner progress in the classroom and on the floor and provide valuable feedback as necessary.
- Identify training needs based on the current agents' performance and recommend training solutions to address them.
- mplement strict adherence to the company's code of conduct during the training period and give valuable input whether agents should progress to the next step in training based on behavior and performance.
- Coordinate and collaborate closely with Operations and monitor agents progress through calibration sessions, observing customer interaction, and through constant quality checks.
Minimum Qualifications
- At least 2 years working experience as a sales trainer preferably with inbound sales experience and a proven track record of producing high-quality sales agents.
- Background as a teacher, coach or motivational speaker is preferred but not required.
- Fluent in verbal and written communication.
- Computer literate.
- Strong coaching skills.
- Strong in Data Analytics.
- Delivers accurate and timely reports.
- Highly energetic and motivated.
- Strong motivation skills.
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Education and Training
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- TV Shop HQ, 820 JP Rizal St., Makati, Metro Manila, Philippines
- Vacancy
- 3 openings
- Website
- www.kalibrr.com
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About Kalibrr Talent Search
Kalibrr is the fastest growing, trusted job search platform in the South East Asia. It is uniquely positioned as a recruiting partner, leveraging its vast talent marketplace with nearly half a million active job seekers. Kalibrr also provides other services such as employer branding and headhunting called Kalibrr Talent Search.
Kalibrr Talent Search is a recruiting partner of various clients in different industries focused on delivering high-quality pre-screened jobseekers.