JPMorgan Chase Bank N.A.
JPMorgan Chase Bank N.A.

Telephone Banking Specialist | Cebu  

JPMorgan Chase Bank N.A.

 
  • Cebu City, Philippines
    eBloc 1 Tower, Apas, Cebu City, 6000 Cebu, Philippines
    Cebu City
    Central Visayas
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 6 years ago

2017-12-30T16:00:00+00:00
Job closed.

Job Description

The main role of a Customer Service Specialist is to efficiently provide outstanding customer experience and resolution through expert analysis and investigation of card member's account and/or concern. Specialists receive calls regarding card member charges, fees, interest rates, rewards and other credit card concerns. The specialist is expected to be the bank's advocate; being a dynamic and clear communicator is required to strengthen confidence and relationship of card member with the bank.

Minimum Qualifications

  • High school graduates must have at least 1 year of customer service experience.
  • College undergraduates with less than 4 semesters must have at least 6 months of customer service experience.
  • College undergraduates with complete 4 semesters and College fresh graduates are encouraged to apply even without customer service experience.
  • Excellent English communication skills.
  • Detail oriented with a strong ability to work in a fast paced environment.
  • Willing to work in Cebu City.
  • Willing to work in shifting schedule.
  • Willing to work graveyard shift.

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Completed associate's degree
Recruiter response to application
Sometimes
Office Address
7F eBloc Tower, Jose Ma. Del Mar Ave., Cebu IT Park, Cebu City
Industry
Financial Services
Vacancy
36 openings
Website
https://www.jpmorganchase.com/

Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.

About JPMorgan Chase Bank N.A.

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing and asset management. It began operations in the Philippines in 1961 with a representative office. Since then, the firm has expanded its presence into a fully integrated franchise, comprising Investment Banking, Treasury and Securities Services, Equity Sales and Research as well as foreign exchange and fixed income trading operations. JPMorgan Chase & Co. has a number of legal entities operating in the country, including the Manila Branch of the bank, which has a commercial banking license as well as a derivatives license, and a securities company with a seat on the Philippine Stock Exchange. JPMorgan Chase & Co. launched its Global Service Center in Manila in 2005 and in Cebu in 2010, to provide a wide variety of strategic support including analytics, finance and accounting voice-based services, transaction processing and other functions to its affiliates around the world. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. Learn more about our firm here: https://youtu.be/PwyQGfOJQz4

People also applied to

  1. Home

Other Recommended Jobs

Apply jobs in

Job Categories:

Related to your search: