JPMorgan Chase Bank N.A.
JPMorgan Chase Bank N.A.

Telephone Banking Specialist | Cebu  

JPMorgan Chase Bank N.A.

 
  • Cebu, Philippines
    eBloc 1 Tower, Apas, Cebu City, 6000 Cebu, Philippines
    Cebu
    Central Visayas
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 7 years ago

2017-04-29T16:00:00+00:00
Job closed.

Job Description

The main role of a Customer Service Specialist or Telephone Banking Specialist is to efficiently provide outstanding customer experience and resolution through expert analysis and investigation of card member's account and/or concern. Specialists receive calls regarding card member charges, fees, interest rates, rewards and other credit card concerns. The specialist is expected to be the bank's advocate; being a dynamic and clear communicator is required to strengthen confidence and relationship of card member with the bank.

Minimum Qualifications

  • Highschool graduates must have atleast 1 year of customer service experience
  • College undergraduates with less than 4 semesters must have atleast 1 year of customer service experience
  • College undergraduates with complete 4 semesters and College fresh graduates are encouraged to apply even without customer service experience
  • Excellent English communication skills
  • Willing to work in Cebu City
  • Willing to work in shifting schedule
  • Willing to work graveyard shift
  • Detail oriented with a strong ability to work in a fast paced environment
  • Must be eligible to work in the Philippines

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
0
Office Address
eBloc 1 Tower, Apas, Cebu City, 6000 Cebu, Philippines
Industry
Financial Services
Vacancy
25 openings
Website
https://www.jpmorganchase.com/

Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.

About JPMorgan Chase Bank N.A.

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing and asset management. It began operations in the Philippines in 1961 with a representative office. Since then, the firm has expanded its presence into a fully integrated franchise, comprising Investment Banking, Treasury and Securities Services, Equity Sales and Research as well as foreign exchange and fixed income trading operations. JPMorgan Chase & Co. has a number of legal entities operating in the country, including the Manila Branch of the bank, which has a commercial banking license as well as a derivatives license, and a securities company with a seat on the Philippine Stock Exchange. JPMorgan Chase & Co. launched its Global Service Center in Manila in 2005 and in Cebu in 2010, to provide a wide variety of strategic support including analytics, finance and accounting voice-based services, transaction processing and other functions to its affiliates around the world. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. Learn more about our firm here: https://youtu.be/PwyQGfOJQz4

People also applied to

  1. Home

Other Recommended Jobs

Apply jobs in

Job Categories:

Related to your search: