Customer Relations Officer - Top Financial Company

John Clements Consultants Inc.

Is a verified Kalibrr employer

20 openings
Preferred Educational Attainment
Graduated from high school
Application deadline
in a month
Recruiter last seen
2 days ago
Management Consulting Firm
Employment Type
Full time
Office Address
Makati & BGC, Makati, Philippines
Required Skills
Customer Service
Minimum Qualifications:
Graduated from high school

Hiring Requirements:
• Fresh Graduates (College Graduate) OR at least HS grad with 1 year BPO experience
• Above Average to Excellent English Communication Skills
• CSAT experience in a BPO/Call Center setting is preferred
• Should be amenable working on shifting schedule, holidays, weekends and overtime
• Applicants should be Filipino citizens or hold relevant residence status.
• Applicants should be willing to work in Makati and BGC
• Applicants should be agreeable to the training bond

Job Description

Position Responsibilities:

  • Provide ‘world-class’ service excellence to our clients by offering a delightful and consistent telephone banking experience.
  • Attend to both inbound and outbound telephone calls/contacts
  • Online banking transactions processing, which includes financial entries and data maintenance.
  • Identify and maximize sales opportunities to further enhance client relationships.
Perks and Benefits
Time Off
  • Paid Holidays
  • Paid Vacation Leave
  • Paid Sick Leave
  • Paid Bereavement/Family Leave
  • Maternity & Paternity Leave
  • Retirement Benefit Plans
  • Medical / Health Insurance
About John Clements Consultants Inc.
John Clements Consultants Inc. pioneered the recruitment business in the Philippines. We are the leading HR solutions company with a 40-year experience in management consultancy, recruitment and placement, psychological assessment, outsourcing and staff augmentation both for local and international markets. We cater to a wide range of clientele belonging to different industries, primarily multinational and top local companies. We service 100 of the Fortune 500 companies.