Customer Service Representative (CSR)
John Clements Consultants Inc.
- Muntinlupa, PhilippinesNorthgate Alabang, Festival Mall Alabang, Muntinlupa, Metro Manila, PhilippinesMuntinlupaMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2016-11-11T16:00:00+00:00Job closed.
Job Description
- Listen to customers’ questions and concerns, and provide answers or responses
- Provide information about products and services
- Take orders, calculate charges, or process billing or payments
- Review or make changes to customer accounts
- Handle returns or complaints
- Record details of customer contacts and actions taken
- Review and select standard responses for answers or solutions
- Refer customers to supervisors or more experienced employees
Minimum Qualifications
- Must have completed at least 2 years in college (undergrads who have finished 4 semesters are accepted)
- BPO experience is preferred BUT NOT required.
- Must have excellent communication skills.
- Must be willing to work in shifting schedules, weekends and holidays.
- Amenable to work in Alabang.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Completed vocational course
- Recruiter response to application
- Sometimes
- Office Address
- Northgate Alabang, Festival Mall Alabang, Muntinlupa, Metro Manila, Philippines
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About John Clements Consultants Inc.
John Clements Consultants Inc. pioneered the recruitment business in the Philippines. We are the leading HR solutions company with a 40-year experience in management consultancy, recruitment and placement, psychological assessment, outsourcing and staff augmentation both for local and international markets. We cater to a wide range of clientele belonging to different industries, primarily multinational and top local companies. We service 100 of the Fortune 500 companies.