Customer Service Representative (CSR)

John Clements Consultants Inc.

Is a verified Kalibrr employer

50 openings
Preferred Educational Attainment
Completed vocational course
a month ago
Application deadline
in 20 days
Recruiter responds
67% of the time
Recruiter last seen
a day ago
Management Consulting Firm
Employment Type
Full time
Office Address
Northgate Alabang, Muntinlupa, Philippines
Minimum Qualifications:
Completed vocational course
  • Must have completed at least 2 years in college (undergrads who have finished 4 semesters are accepted)
  • BPO experience is preferred BUT NOT required.
  • Must have excellent communication skills.
  • Must be willing to work in shifting schedules, weekends and holidays.
  • Amenable to work in Alabang.
Job Description
  • Listen to customers’ questions and concerns, and provide answers or responses
  • Provide information about products and services
  • Take orders, calculate charges, or process billing or payments
  • Review or make changes to customer accounts
  • Handle returns or complaints
  • Record details of customer contacts and actions taken
  • Review and select standard responses for answers or solutions
  • Refer customers to supervisors or more experienced employees
About John Clements Consultants Inc.
John Clements Consultants Inc. pioneered the recruitment business in the Philippines. We are the leading HR solutions company with a 40-year experience in management consultancy, recruitment and placement, psychological assessment, outsourcing and staff augmentation both for local and international markets. We cater to a wide range of clientele belonging to different industries, primarily multinational and top local companies. We service 100 of the Fortune 500 companies.

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