Customer Service Representative (CSR)

John Clements Consultants Inc.

Is a verified Kalibrr employer

50 openings
Preferred Educational Attainment
Graduated from high school
Application deadline
in 4 days
Recruiter last seen
10 hours ago
Management Consulting Firm
Employment Type
Full time
15,500.00 - 22,500.00 PHP per month
Office Address
Northgate Cyberzone, Alabang, Muntinlupa, Philippines
Minimum Qualifications:
Graduated from high school

You may apply if:

  • you had completed at least 2 years in college,
  • with or without call center experience
  • you have a good to above average English communication skills
  • you are willing to work in shifting schedule.
Job Description
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
Perks and Benefits
Time Off
  • Paid Vacation Leave
  • Paid Sick Leave
  • Maternity & Paternity Leave
  • Life Insurance
  • Medical / Health Insurance
  • Medical, Prescription, Dental, or Vision Plans
  • Transportation Allowances

You may expect to receive the folllowing benefits:

  • 13K-20K basic salary depending on BPO experience
  • 2500 allowance
  • 3500 Optical Allowance (annual)
  • Night differential is 20%!!!
  • Service Incentives depending on tenure

---On 6th month – Incentive equivalent to ½ of monthly rate by Apr & Aug
---On 12th month – Incentive equivalent to ¾ of monthly rate by Apr & Aug
---On 24th month – Will get 2 months’ worth of basic pay by Apr & Aug

  • Monthly performance incentives
  • HMO on day 1
  • HMO with dependents
  • Retirement Plan
  • SL and VL
  • Career advancement inside the company
  • Great management & company culture
About John Clements Consultants Inc.
John Clements Consultants Inc. pioneered the recruitment business in the Philippines. We are the leading HR solutions company with a 40-year experience in management consultancy, recruitment and placement, psychological assessment, outsourcing and staff augmentation both for local and international markets. We cater to a wide range of clientele belonging to different industries, primarily multinational and top local companies. We service 100 of the Fortune 500 companies.